Emotional intelligence

6 Minutes
AI generated Community and social media Culture Digital literacy & digital poverty Diversity, inclusion and equity Emotional intelligence Features For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Leadership Management Managing teams

Curiosity over assumption: decoding digital body language in teams

Body language has always been tricky. Crossed arms, raised eyebrows, leaning in or looking away; all signals we interpret constantly, sometimes accurately, sometimes disastrously. Whilst we’ve had telecommunication for a […]...
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6 Minutes
Collaboration Communication Conflict resolution Culture Emotional intelligence Features Feedback For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Leadership Management Managing teams Psychology Wellbeing

The power of psychological safety in uncertain times

Psychological safety helps people speak up, share ideas, and learn from mistakes, essential in fast-moving workplaces. It’s not about removing fear but creating trust and openness. Steve Macaulay and David […]...
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6 Minutes
Coaching & mentoring Communication Culture Emotional intelligence Features For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For senior L&D Leadership Strategy Wellbeing

EQ isn’t enough: How CEOs are tapping into deeper wisdom

Modern leaders face more than just business challenges, they’re navigating purpose, pressure, and people in a world that often feels unmoored. What if the real leadership edge isn’t just empathy, […]...
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6 Minutes
Coaching & mentoring Communication Conflict resolution Emotional intelligence Features For experienced L&D professionals For HR For L&D managers For people managers Leadership Management Talent

When reviews backfire: How smart managers turn damage into growth

Appraisals gone wrong can leave employees feeling anxious, rejected and disengaged. Drawing on psychological insights, Srideep Sarkar and Anu Sarkar explain how managers can navigate these moments with care. Learn […]...
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11 Minutes
AI generated Delivering learning & training Digital literacy & digital poverty Diversity, inclusion and equity Emotional intelligence For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For senior L&D Interviews Video

From four walls to open fields: What SOFest taught us about connection and curiosity

TJ Editor Jo Cook takes us inside SOFest — the joyful, curious, and beautifully unorthodox learning festival in a field. With sessions ranging from AI coaching to human design, wild […]...
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5 Minutes
Communication Emotional intelligence Features For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Health and social care Managing teams Mental health Reflective practice Wellbeing

How to turn conversations about stress into meaningful interventions in the workplace 

Stress is everywhere, particularly in today’s working environment. And when someone finally speaks up, what a manager says next can change everything. Joseph Conway explains why giving managers the tools […]...
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4 Minutes
Change Communication Emotional intelligence For experienced L&D professionals For freelancers, consultants & small businesses For L&D managers For senior L&D Opinion

Influence or manipulation? Why mindful manoeuvring is a leadership skill no one’s teaching

Influence happens—intentionally or not and it’s the engine of modern leadership. Caitlin Collins unpacks the line between guiding and manipulating at work, revealing why leaders need more than authority to […]...
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