Category Emotional intelligence

Boundaries, not burnout: Building a culture of leadership kindness that lasts

In a world where you can be anything be kind kindness rock on green moss

In this candid piece, Maureen O’Callaghan shows why kindness at work starts with self-kindness. From silencing the inner critic that shouldn’t be your coach, to setting boundaries and building support, she argues sustainable leadership means staying present and protecting capacity.…

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How can culture gaps in the workplace be turned into strengths?

Workplace culture concept. Silhouettes drawn on sheets.

Anna Flynn explains why commercial and technical teams often pull in different directions, and how growing tech businesses can build shared purpose without flattening diversity. She explores culture, structured communication and meaningful recognition, showing how better alignment reduces friction, improves…

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Does reaching the top of the corporate ladder really bring happiness in 2026?

Career progress and personal happiness concept with wooden blocks and smile icon

Rochelle Trow argues that today’s senior roles sit at the centre of global turbulence, where pressure rarely eases and success no longer guarantees fulfilment. Drawing on research from WEF, Gallup and Deloitte, she explores cognitive load, organisational strain and why…

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Curiosity over assumption: decoding digital body language in teams

Explore the fusion of human vision and digital innovation in vibrant 4k footage

Body language has always been tricky. Crossed arms, raised eyebrows, leaning in or looking away; all signals we interpret constantly, sometimes accurately, sometimes disastrously. Whilst we’ve had telecommunication for a long time, Covid transformed our work and learning spaces to…

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The power of psychological safety in uncertain times

Psychological safety concept with succulent

Psychological safety helps people speak up, share ideas, and learn from mistakes, essential in fast-moving workplaces. It’s not about removing fear but creating trust and openness. Steve Macaulay and David Buchanan explore what psychological safety looks like, why it matters,…

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EQ isn’t enough: How CEOs are tapping into deeper wisdom

Two business women sit at desk discuss project details, diverse female colleagues met in office, share opinion, working on collaborative task, sales manager makes commercial offer to company client

Modern leaders face more than just business challenges, they’re navigating purpose, pressure, and people in a world that often feels unmoored. What if the real leadership edge isn’t just empathy, but a deeper kind of awareness that connects values, meaning…

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The crucial link between appreciation and emotional intelligence

Positive Feedback Note Great Job Well Done Yellow Sticky Note Hand Holding Appreciation Encouragement Success Motivation Workplace Productivity Teamwork Excellent Performance Employee Recognition

Recognition isn’t just about boosting morale, it’s a powerful driver of emotional intelligence. Stuart Cheesman dives into why showing appreciation helps employees feel connected, empathetic and more self-aware. Discover how this simple act can foster high-performing teams and improve workplace…

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When reviews backfire: How smart managers turn damage into growth

Customer service evaluation with colorful smiley faces representing feedback in a vibrant setting during a business review session

Appraisals gone wrong can leave employees feeling anxious, rejected and disengaged. Drawing on psychological insights, Srideep Sarkar and Anu Sarkar explain how managers can navigate these moments with care. Learn how to rebuild trust, restore confidence and transform even the…

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Workplace conflict: why we’re trapped in drama and how to stop it

Discontent and dissatisfaction causes depression and dismissal of the participant from the group. Mental health. Every fourth. Problems with alcohol and drugs.

Many of us unknowingly fall into dysfunctional roles that quickly escalate workplace conflict, stall progress and can create unrest during our day. Jane Gunn explores Karpman’s Drama Triangle, its impact on teams, and how professionals can move beyond blame and…

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From four walls to open fields: What SOFest taught us about connection and curiosity

School of Facilitation Festival 2025 - a tent with people standing around in sunshine.

TJ Editor Jo Cook takes us inside SOFest — the joyful, curious, and beautifully unorthodox learning festival in a field. With sessions ranging from AI coaching to human design, wild swimming to silent discos, this is professional development done differently…

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