Day 20 August 2024

How is AI affecting employee learning and development? 

Illuminated lightbulb on a circuit board background, concept of innovation and technology, Generative AI. Generative AI

Is AI the silver bullet for L&D? How can we take advantage and remain human? In this feature, Jo Cook looks at the evidence and shares her perspective The use of generative AI holds so much for so many people…

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AI’s successful implementation goes beyond technology – soft skills are needed 

Photo realistic as Customer Service Trainer Enhancing Skills concept as A customer service trainer enhances the skills of customer service teams to ensure exceptional service and e

While AI drives innovation, soft skills are equally critical for ethical, compliant and successful implementation. Tommy Richardson explains the need for a balanced approach to AI training  Artificial intelligence is revolutionising the way businesses operate. It’s streamlining operations, improving customer…

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