“If you build it, they will come”
Transforming a major corporation’s business model requires a change in development approach. SAP’s Axel Ferreyrolles talks to Nick de Cent
Training Journal
Culture building
Creating a customer-centric culture reaps rewards, as Jane Sparrow explores
Relationship starvation: is there a cure?
David Freedman reminds us of the importance of relationship building in modern sales roles
Seven guidelines for ensuring a better online business programme
Educational providers need to double their efforts to be executive-centric, implementing dedicated design, production and delivery techniques to create a learning experience that generates measurable impact. Anything less will not do, Paul Hunter says
Firms need to understand the neuroscience behind customers, psychologist says
Shaw believes businesses are in reality in 2015 still just applying a cursory nod to the impact of neuroscience on retaining and attracting new customers
Optimising L&D performance
In the first of three articles, Laura Overton looks at how L&D leaders can get the edge
Spotlight on… Edward Gallier
People are at the very heart of what Edward Gallier does best. He shares his inspiration with TJ.
Game changers for learning
In the first of three articles on the key areas affecting L&D today, Nigel Paine explores the world of neuroscience
Big data use vital in CEO succession planning, says executive search firm
The study found that current practices are largely insufficient in determining if candidates have the potential to make the step up to CEO level
Optimising talent management with digital services
Richard Shea provides some advice on how firms can enhance their digital offering and gain real benefits
