Tag documentation

Jo Cook
Case Study, Communication, Continuing Professional Development (CPD), Delivering learning & training, Features, For experienced L&D professionals, For freelancers, consultants & small businesses, For L&D managers, For new to L&D, For senior L&D, Resources
9 mins

From chaos to clarity: Mastering documentation for work processes

Inspiration strikes - A light bulb moment amidst the chaos of ideas

Discover key insights and techniques for effective, process documentation, with clear guidance from Jo Cook I saw a Facebook meme recently that went a bit like this: Me as a youth: Don’t tell me what to do! Me as an…

Jo Cook
13 August 2024
9 mins

Jayne Davids
Accessibility, Delivering learning & training, Diversity, inclusion and equity, For experienced L&D professionals, For freelancers, consultants & small businesses, For new to L&D, Opinion, Science, technology and research
4 mins

From clarity to accessibility: 5 key tips to help content design

Graphic design studio showing a monitor and lots of creative tools.

Jayne Davids draws upon her experience in creating hundreds of guides and help documents to distil the essential best practices for creating user-friendly resources People visit a knowledge base or help centre to get answers or information about a product…

Jayne Davids
16 February 2024
4 mins