TJwow webinar recording November – customer service
Recording of the TJ discussion webinar from November 2016 about customer service.
Tag Culture
Read MoreTJwow webinar recording November – customer service
IT teams work alongside the business to deliver digital transformation projects
A recent survey shows that the need for digital transformation is seeing IT people working collaboratively with their organisations to improve key areas like operational processes and customer service
How to establish a culture of growth and development
Nina Mehta explains why learning opportunities and employee development are top drivers of employee satisfaction.
The Creativity Flash Mob: a new way to spark creativity
Krystyna Gadd shares with us how just a few minutes can get great results in creativity.
TJwow webinar recording October – engagement
Recording of the TJ discussion webinar from October 2016 about engagement.
Tried and tested engagement methods: what goes on in the shed?
Traditional engagement methods can be overlooked in our age of modern technology. Richard Scott looks at some effective methods and explains how effective an old shed can be.
What’s in a name: should we redefine soft skills to engage young learners?
What should we call ‘soft skills’ to highlight their importance in the workplace and for younger workers? Stephanie Morgan shares her thoughts.
Civil service HR strikes 10-year skills deal with CIPD
Chartered Institute of Personnel and Development says collaboration deal will “professionalise and upskill” human-resources staff against the backdrop of Brexit
What does a 21st century L&D leader look like?
Tina Seth reflects on her career in learning and organisational design and development and asks how does L&D and OD connect?
Deep cultural differences are key in Ryder Cup success
Alyssa Bantle on why global managers and trainers can answer golf’s big question: why does Europe have a better team spirit than the US?
