Ciara Harrington

Joined: 28 March 2026
Articles: 1

Education and skills, Features, For experienced L&D professionals, For HR, For L&D managers, For senior L&D, Organisational development, Strategy, Talent, Teams

Why skills intelligence is the missing link in workforce planning for the talent crisis

Office, business people and woman with discussion for laptop screen, financial strategy and report. Teamwork, employees and manager in meeting for accounting firm, profit growth and planning by flare

Workforce planning is being rewritten by AI, and old build-or-buy thinking can’t keep up. Ciara Harrington sets out the Four Bs framework, Build, Buy, Borrow and Bot, powered by skills intelligence and skills gap analysis. It helps HR and L&D…