Data as your mentor: Helping people help people 

Business Data Analyst Woman

Data isn’t just numbers; it’s a mentor that helps set direction and drives better decisions – Mike Mair explains how to reap the benefits 

Effective leaders create outstanding teams; outstanding teams create the culture; and no business can be sustainably successful without engaged and connected people. 

The key to unlocking true organisational potential lies in harnessing the power of data 

In today’s rapidly evolving business landscape, understanding your people is more critical than ever. In recent times, every organisation has experienced a change to their supply, demand and structure. As a result, this will have had an impact on company strategy and culture. For many, it becomes a timely and relevant opportunity to understand what your people are thinking and feeling. 

The key to unlocking true organisational potential lies in harnessing the power of data. Data is a compelling reason to convince organisations to change. Ask the right questions, listen to understand, analyse the data and use the data as your mentor to inform and support decisions, and thrive by putting people at the heart of your performance measurement. 

Know, look after and understand your people 

Organisations are more than just systems and processes; they are groups of individuals working together towards common goals. Knowing and looking after your people – truly understanding what drives them, where their strengths lie and how they interact with one another – is essential for creating a productive and positive work environment.  

Business Intelligence platforms provide the tools necessary to gather deep insights into your team’s dynamics, allowing you to make informed decisions that resonate with your employees and foster a culture of inclusivity and engagement. The insights of your people, used correctly, can become the input of your best strategic consultants  

Data as a mentor 

Data isn’t just numbers on a page; it’s a mentor that enables you to set clear and transparent directions and guides your organisation towards better decisions and stronger outcomes. The depth, breadth and wealth of data collected transform it into actionable insights.  

This process isn’t about simply gathering information – it’s about using that information to mentor your organisation. Detailed analytics can identify patterns, spot opportunities for growth, and make strategic decisions that align with both your business goals and the needs of your people. 

Connecting and designing for enhanced performance 

Building belief is important. A shared, realistic vision with milestones to measure and celebrate success matters. Using data as a lens, we can connect the dots within an organisation and design bespoke solutions that enhance performance.  

By investing in the time and permission to analyse the data collected, organisations can create tailored interventions that address specific challenges, improve employee engagement and drive better business outcomes. This approach ensures that every decision is informed by real insights, leading to more effective strategies and a more resilient organisation. 

The impact on organisational health 

When used effectively, data becomes a powerful mentor that not only guides decision-making but also enhances overall organisational health. The positive impact that data-driven insights can have on employee satisfaction, retention and performance can ensure that employees are engaged and connected, demonstrate discretionary effort, and have the outstanding employee experience we all crave.  

By using data to understand and support your people, you create a work environment where individuals feel valued, heard and empowered to contribute their best every day. 

Guiding decisions for people and business 

What comes first, is it productivity then engagement, or is it engagement then productivity? 

I have recently observed the emergence of a key leadership skill and attribute: the ability to lead strategy using people analytics. By focusing on the human aspect of performance measurement, data acts as a mentor, guiding strategic decisions that benefit both your people and the business. Organisations can thrive by turning data into actionable insights that guide their journey to sustainable business success. 

Effective leaders create outstanding teams; outstanding teams create the culture. 


Mike Mair is Director of Mair Development Ltd 

Mike Mair

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