When managers struggle to deal with difficult people
In the third of series of articles on the manager’s role in developing people Gary Wyles explores how different types of managers handle their ‘difficult’ reports.
Tag Facilitation
Read MoreWhen managers struggle to deal with difficult people
How to have a courageous conversation
Handling a difficult conversation can keep some people awake Gary Wyles provides ideas on how to handle those tricky discussions
Celebrating Training Journal’s 50th birthday anniversary
Jo Cook, an Independent L&D specialist at Lightbulb, writes about Training Journal’s 50th anniversary conference and the key themes of the day.
Are organisations getting the most out of their LMS to reduce compliance failures?
LMS reports can go a long way towards providing the evidence the authorities need and can help organisations make substantial savings on legal fees. An effective LMS can support business as usual underpinned by a solid foundation of compliance, Christian Wachter…
Findings showing social mobility as significant barrier to learning welcomed by UKCES
New research published by the National Institute of Adult continuing Education (NIACE) highlighting social mobility as a key barrier to continued learning has been welcomed by the UK Commission for Employment and Skills (UKCES)
Transforming presentation nerves into confident communication
Gavin Meikle provides his top tips for becoming a great public speaker
The changing face of L&D
Ruth Stuart shares the findings of the latest CIPD research on how L&D can impact on organisational performance
You are talking but what is your body saying?
Appropriate and effective body language can enhance the meaning, impact and message of your speech, says Jane Cameron
May 2015
The focus of this month’s issue is sales and customer service
Safety and risk
As facilitators, our understanding of participants’ experience is enhanced if we are sensitive to the conversations that happen at the subconscious level, Nick Eve says
