HR Professionals
How coaches can use AI in practice without becoming “prompt jockeys”
AI can be genuinely useful in coaching, but only when it serves the craft, not the other way round. The goal is not to turn coaches into people who spend their days iterating prompts. It is to help them do better work, more consistently, with clearer boundaries. AI for the parts of coaching that benefit from structure and reflection, while keeping the relational, ethical, and contextual judgement firmly human In practice, that means using AI for the parts of coaching…
The learning crisis no one wants to trace back to recruitment
AI-polished job applications hide how people really learn. Dmitry Zaytsev talks through hiring using simple games to reveal learning readiness early. Dmitry’s case study shows why behavioural signals like persistence and attention matter more than credentials for talent, L&D, onboarding, and building learning cultures that actually stick in modern organisations. In many organisations, learning and development begins only after a person has signed a contract. By that point, L&D teams inherit a challenge they did not create: they are asked…
Should we be buying AI coaching in 2026, or stick with human?
AI coaching tools are everywhere, promising scale, savings and 24/7 support. But should HR really be buying them, or sticking with human coaches? As organisations plan for 2026, the real question is how to blend both wisely. Jonathan Passmore explores what the evidence says, and what HR should do next Coaching is now a mainstream development tool in many organisations. At the same time, AI coaching agents are moving from novelty experiments to products available off the shelf, like Microsoft 365. For HR, the commissioning…
The Traitors: Jobs most likely to get you banished or murdered
As TV show The Traitors UK fuels watercooler chat, Shane Duffy argues the castle is really a bias lab. From teachers to barristers, players are judged by their job title before they speak. Analysis shows who gets targeted, who survives and what workplaces can learn about trust, status and threat. As the nation remains gripped by the latest season of The Traitors UK, Shane Duffy, Managing Director of serviced office brokerage Click Offices, warns that the hit BBC show offers…
What should HR leaders be looking out for in 2026?
From pay transparency to the right to disconnect, HR leaders face a perfect storm of regulation, technology and rising expectations in 2026. What really matters, what’s overhyped and where should teams focus first? Veronique Lemaire cuts through the noise with practical insight for navigating change without losing people or momentum The future of work is a red-hot topic as the global economy realigns amid developing regulations, rapid technological shifts and changing employee expectations. A third (34%) of jurisdictions predict an uptick in the complexity of HR and payroll services, according to the latest Global Business Complexity Index. This is…
How AI can help save jobs, not eliminate them
Artificial intelligence is already reshaping work, but job losses aren’t inevitable. For L&D and HR leaders, the real challenge is turning disruption into capability at speed. With the right learning strategy, AI can protect roles, close skills gaps and future-proof organisations. Skills expert Robin Adda has the tips you need AI’s presence is ever-growing in the business world, and with it, the uncertainty among the professional community that their roles will become redundant. This stark fact is already becoming apparent, with new research from Adzuna suggesting that new entry-level…
From tasks to talent: Turning offices into learning incubators
For Gen Z, the office is both a learning space as well as a workplace, one where culture is absorbed through proximity and observation. Being intentional with desk placement, open-plan design and varied zones for focus, collaboration and private mentoring can build belonging, confidence and faster progression, writes Paul Sherwin. For Gen Z, the office is no longer just a place to complete tasks, it is a vital environment for learning, building relationships, and accelerating careers. Having spent much of…
The rise of reflective intelligence: The skill that will outlast AI
Artificial intelligence is accelerating learning, yet capability still depends on reflection. Dmitry Zaytsev tells us about reflective intelligence and why it matters in today’s largely AI-driven workplace. He shares how L&D teams can help build practical reflection habits that improve judgement, resilience, and performance across modern organisations and leadership contexts. Artificial intelligence is transforming how we learn, teach, and work. It can now generate content, design courses, and even simulate coaching conversations. Yet one skill remains entirely human: the ability…
The evolutionary blind spot undermining leadership programmes
Martin Johnson explores why leadership development fails when it ignores the biology driving behaviour. He examines survival, pleasure and purpose, revealing how stress, disengagement and underperformance persist. The article offers L&D professionals practical diagnostic frameworks to identify psychological states and develop leaders who work with, not against, human evolution workplaces. Leadership development programmes often fail organisations because they ignore a fundamental truth. Before you can effectively lead others, you must understand what drives human behaviour. Without this foundation, even the…
AI at the top: Pressure, paralysis and performative action in the C-suite
AI is a board-level priority, yet research shows many executives lack the skills to lead it safely and effectively. Wendy Lynch explores the widening AI leadership gap, the huge risks of moving too fast or too slowly, and why a new ‘AI translation’ role may just be the missing link. Artificial intelligence has jumped from an interesting demonstration project to a core pillar of corporate strategy with mind-spinning speed. Three-quarters of corporate leaders expect the technology to transform their industry…
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