HR Professionals
AI adoption has a people problem, not a tech problem
Jennie Marshall argues that while organisations are investing heavily in AI, too few are turning pilots into meaningful impact. The real barrier is not technology but leadership, culture and capability. To close the gap, leaders must build confidence, embed AI into workflows and measure adoption, not just expenditure at scale. A while back I was heading north to visit a client, coffee in hand, when I put on the Science & Tech Daily podcast. Piers Linney was talking about AI,…
Employee engagement is rising up the agenda. So why can’t leaders agree on what it is?
Alice Desbouvrie argues that employee engagement improves when leaders share a clear definition of what it means. Without that alignment, learning, communication and support become easily fragmented. Lisa explores why consistent leadership thinking matters, how disengagement affects performance and retention, and what organisations can do to build stronger workplace connection. According to LumApps’ Future of Work Index Report, nearly 70% of senior leaders say employee engagement has become an increased priority for their organisation over the past two years. This…
Is your organisation’s leadership judgement built by design, or by damage?
Helen Routledge argues that leadership judgement is rarely built in classrooms or reviews, but in high-pressure moments where the stakes are already real. She explores why relying on live exposure is costly, how the practice gap forms, and why organisations need safer ways for leaders to learn before consequences hit. Most leaders don’t struggle because they don’t know what to do. The problem tends to show up later, in the moment where they have to decide what matters most, with…
TJ interviews: Mark Travis Rivera about braver workplaces starting with belonging
Belonging takes more than statements and symbolic support. Mark Travis Rivera shares why inclusion must be built through listening, honest conversations and everyday action. This interview explores how leaders can challenge performative allyship, create braver organisations cultures and help people feel recognised, respected and able to do their best work. Mark Travis Rivera is an award-winning creative entrepreneur, CEO and Founder of The Professional Storyteller, and a globally recognised advocate for inclusive workplace culture. Drawing on lived experience as a…
Immersive learning platforms can close the readiness gap
Organisations need faster, more practical ways to prepare everyone for disruption. Lawrie Day explores why immersive, scenario-based learning, and the right platform, can help L&D leaders move beyond tick-box training, strengthen resilience, improve readiness, and deliver measurable results in a world shaped by cyber threats, regulation, and ever constant change. We live in a complex business world full of digital change and external factors impacting a business such as politics and increasing regulation. There’s an ever-increasing need for organisations to…
Your capability framework’s completion rate is a vanity metric
Ben Satchwell warns that completion rates make capability framework rollouts look healthy while masking failure. Logging in and self-assessing proves compliance, not impact. Instead, measure one behavioural signal that completion can’t fake, e.g. development conversations, hiring decisions, plans that reference capabilities… One honest metric beats dashboards that only flatter activity. When a capability framework rolls out, the first number anyone reports is completion. 92% of staff have reviewed the framework. 85% have completed a self-assessment against it. The dashboard turns…
The real challenge of AI adoption: JPMorgan’s culture and confidence during change
JPMorgan’s AI rollout shows that successful adoption depends less on the technology itself and more on trust, transparency and ownership. Nick Petschek argues that L&D leaders must treat AI implementation as a cultural change effort, helping people feel safe to experiment, shaping use through feedback and building confidence over time. The decision by American multinational banking institution JPMorgan to give more than 300,000 employees the option to use advanced AI tools for performance reviews is a bold transition. The bank…
The anxiety of automation: Redefining human decision rights in an AI world
Access to AI tools does not guarantee adoption from your people. If employees don’t know where their accountability ends and the algorithm’s begins, they can freeze. Dr. Ravinder Tulsiani argues that the key to AI culture isn’t just upskilling and blanket training, it’s establishing the psychological safety of clear decision rights. Walk into any organisation that has recently rolled out a generative AI pilot, and you will likely find two distinct groups of people. The first group is enthusiastically experimenting,…
Cultural intelligence at scale: Where AI supports global leadership
AI can help leaders build cultural intelligence at scale, but it works best alongside human judgement and empathy. Bryony Harrower explores how digital tools, simulations and tailored coaching can prepare global teams, reduce bias and strengthen communication across borders, turning cultural awareness into a practical leadership advantage in today’s workplace. Global business rarely operates within a single border. In today’s world, teams span time zones and cross cultures. That diversity brings a wider perspective and stronger problem-solving. The data supports this,…
From ‘just busy’ to burned out: Knowing when to reclaim time and when to ask for help
Drawing on Make Your Brain Work podcast episodes, Amy Brann and Dr Jessie Gulsin unpack how ‘busy’ slips into chronic stress, hijacking prioritisation and health. Learn the biological red flags, why time feels distorted under pressure, and how L&D can build kinder systems, practical tools, and routes to professional support. “Busy” has become the default answer to How are you? In many workplaces, constant busyness is worn as a badge of honour, signalling commitment and value. Yet the podcasts When…
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