HR Professionals

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Beyond the management ladder: Why Gen Z is redefining career success

Tara Ceranic Salinas

Rethink training, leadership and career progression to retain Gen Z talent. Tara Ceranic Salinas explains why younger workers value time, flexibility, mastery and meaningful impact over traditional management titles, and how organisations can create learning cultures that build skills, recognise strengths and support sustainable growth at work for everyone involved. Every generation has their own ideas about what work should look like. Climbing the corporate ladder and reaching the pinnacles of management used to be the aim, but Gen Z…

Hacker in hoodie using laptop with digital warning symbols and b

From awareness to action: Rethinking cyber training after M&S and Co-op

Nick Petschek

As cyber-attacks grow more sophisticated, organisations cannot rely on compliance training alone. Nick Petschek argues that L&D leaders must drive behavioural change through realistic simulations, cross-functional ownership and a culture where employees feel urgency, think critically under pressure and treat cyber security as everyone’s responsibility, every single day at work. Last summer we saw two of the UK’s largest retailers experience devastating cyber-attacks. M&S reported approximately £300 million in losses with empty shelves and online shopping services entirely shut down…

Reduction concept is to reduce unnecessary usage for the organization in order to reduce cost and increase profits for the company, such as reducing electric consumption and water

How to cut L&D costs without reducing headcount

Ryan Austin

If budget costs are looking imminent, rather than draw up a list of redundancies, Ryan Austin suggests looking to see where other costs can be improved. Explore three overlooked operational levers that can absorb a mandated cost-reduction target before headcount has changes, grounded in operational data from enterprise L&D functions. For three years, the L&D budget conversation has followed the same script: costs are flat or shrinking, demand is rising, and AI is supposed to close the gap. It has…

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Coaching’s identity crisis

Angela Cox

The coaching industry may look fragmented and fiercely competitive, but Angela Cox feels it is better understood as a profession still evolving. As models multiply and practitioners adapt what they were taught, the deeper shift is towards more human-centred coaching that reflects the complexity of modern leadership and organisational life. If you ask ten people to describe what coaching actually is, you will probably receive ten different answers. Some will describe structured conversations focused on goals and performance. Others will…

Exuberant businesswoman using megaphone in office

Reviewers don’t become advocates, co-designers do

Ben Satchwell

Ben Satchwell argues that review rounds create judges, not champions. Sending a near-final capability framework for comment builds critique, not ownership. Co-design brings influential practitioners into the room early, at key moments: framing the problem, shaping the structure, and testing reality. Shared authorship fuels advocacy, accelerating adoption more than perfection. Most capability frameworks go through a review round. The team drafts the framework, then sends it to a group of stakeholders for comment. The feedback comes back, some of it…

'Forget the mistake, remember the lesson' written under torn paper.

From mistakes to momentum: Building a company culture that learns

Paul Sloane

Organisations unlock innovation when they stop punishing mistakes and start learning from them, reasons Paul Sloane. From Post-it Notes to Slack and vacuum cleaners, failure can spark breakthroughs. Paul explores how psychological safety, intelligent experimentation and honest post-mortems help teams take smarter risks, adapt faster and build lasting competitive advantage. In a traditional corporate landscape, failure is disdained. However, forward-thinking organisations recognise that innovation is a numbers game. If you aren’t failing, you aren’t taking the risks necessary to stay…

Leadership Development

Why leadership development doesn’t stop at a one-off workshop

Shannon Alter

As AI reshapes work, Shannon Alter writes that L&D teams must stop treating leadership confidence, presence and emotional intelligence as optional. Future-ready organisations will be those that build adaptable, human-centred leaders through deliberate practice, feedback and support before the highest-stakes moments arrive, retention falters and top talent starts looking elsewhere. Learning and development professionals are navigating a disconnect right now: while AI adoption accelerates across organisations at unprecedented speed, Gallup reports that fewer than 50% of employees participated in professional…

Conscious choice

From intention to action: Designing behaviour that makes change stick

Amy Brann

Don’t demand just willpower! This article draws on two Make Your Brain Work podcast episodes with Amy Brann and Dr Jessie Gulsin to explain why change snaps back to old habits. Learn how biology drives ‘resistance’, why environments beat motivation, and how L&D can use cues to make change stick. Most organisational change programmes fail not because people are lazy or resistant, but because they are human. Despite good intentions, behaviour often snaps back to familiar patterns, leaving leaders frustrated…

Appointment of a new head from middle managers. A coup of power within a government structure or business company. Leadership transitions, and unexpected career changes in business or politics.

Good leaders don’t avoid office politics

Steve Macaulay

Leaders who want to drive effective change cannot afford to ignore office politics, much as they might want to. Far from being manipulative, political skill helps people build trust, read situations, and influence organisational outcomes constructively. Steve Macaulay and David Buchanan explain why it should be a core leadership capability. For busy people, “office politics” can often feel like a barrier to skill and culture-building and just getting things done. However, developing political skill is not about encouraging scheming, it…

Ravin Jesuthasan

TJ interviews: Ravin Jesuthasan on actionable insights for building skills-first enterprises

Conor Gilligan

Conor Gilligan speaks with Ravin Jesuthasan about why job-based models are failing, how skills-powered organisations unlock AI and productivity gains, and the practical steps HR and L&D leaders can take to redesign work, reskill talent and deploy skills faster for stronger business performance in volatile markets today and tomorrow alike. Ravin Jesuthasan, a recognised futurist and authority on the future of work, human capital, and automation is a Senior Partner and Global Leader for Transformation Services at Mercer, an Executive Fellow…