16 May 2025

6 Minutes
Coaching & mentoring Communication Conflict resolution Delivering learning & training For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Opinion

How to handle difficult conversations without losing learner trust

Training and coaching can surface emotions, resistance, and of course, personal baggage. But with curiosity, empathy, and assertiveness, learning professionals can turn tension into transformation—and build deeper trust with their […]...
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