UK consumers lift lid on customer service failings
One in six Britons claim to experience poor customer service at least once a week, with many blaming the attitude and competence of staff.
Year 2016
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Developing the next generation of L&D professionals
Learning is a major talent management challenge for a majority (84 per cent) of business and HR leaders, according to Deloitte’s 2016 Global Human Capital Trends report. This advertising feature by DPG examines the evidence.
Liberal Democrats slam fall in international student numbers
The Liberal Democrats have slammed the fall in non-EU students studying at British universities.
GCSE results 2016: Grade results show record decline
This year’s GCSE results have shown the biggest ever year-on-year decline — down to the lowest level since 2008.
Students need more guidance when choosing A level subjects
More than a fifth (18 per cent) of university applicants said that different A level subjects might have been better suited to the degree course they applied for, according to new research.
HR industry invited to share positive experiences of dyslexia
Novacroft, the smartcard technology company, is appealing for HR professionals across the UK to get involved in a campaign to showcase the positives of dyslexia.
Collapse in holiday work hitting young people’s chances in job market
New analysis from IPPR published today (Tuesday) shows that falls in the number of young people able to get jobs in the summer holidays and while studying in term time is making it harder for them to get a foot on the…
Gender pay gap ‘disturbing’ but ‘unsurprising’
The largest teachers union in the UK has branded the finding that women are still paid almost a fifth less than men per hour on average as “disturbing, yet sadly unsurprising.”
Young people from low-income backgrounds less likely to undertake an apprenticeship
Young people from low-income backgrounds are less likely than their wealthier peers to undertake an apprenticeship in every region of England, according to an Education charity.
Men more likely than women to be promoted in management roles
Male managers are 40 per cent more likely than female managers to be promoted into higher roles, new data released today by the Chartered Management Institute and XpertHR reveals.
