The focus of this month’s issue is sales and customer service...
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Meeting targets
How can L&D start delivering what the business really wants? Mike Straw provides some answers...
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PwC make move to dip into untapped talent
Removing UCAS scores as an entry prerequisite follows analysis of applications to the firm from students who have not achieved the normally required A Level grades. The move will enable […]...
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Only one in 10 employees define success at work as high performance, survey reveals
Right Management’s Global Career Aspiration survey found that 45 per cent of respondents rank work-life balance as their number one career aspiration and the top definition of workplace success is enjoyment/happiness...
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Safety and risk
As facilitators, our understanding of participants’ experience is enhanced if we are sensitive to the conversations that happen at the subconscious level, Nick Eve says...
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