Mental health calling!

Contact centres are stressful, so looking out for your people’s mental health is vital says Julie McIntosh

Contact centres are stressful, so looking out for your people’s mental health is vital says Julie McIntosh

A selection of the latest news, research and stories from the world of HR, talent, learning and organisational development as selected by the TJ editorial team.

Hartmut Hahn on why continuous learning is the key to a digital-first future of work
Luke Smith investigates how global business is navigating the transition from office to remote working
Sarah Cook and Steve Macaulay offer their advice on maintaining a positive outlook in challenging times

A selection of the latest news, research and stories from the world of HR, talent, learning and organisational development as selected by the TJ editorial team.
Cass Coulston explores recent research into ways of leading and thriving in a hybrid work environment

David B Horne investigates cognitive bias and its effect on women’s access to education and career opportunities

Kerry Jary is the learning and development campaigns manager at the Co-op, here she talks to Conor Gilligan about this newly created role in the L&D department, her belief in communication as the key to engaging people in learning and…
As the Festival of Learning’s Have a Go Month draws to a close next week, TJ asks six experts how leaders can create a culture of learning in the workplace