People Managers

job apocalypse - apocalypse de l'emploi

AI jobs apocalypse… or bonanza?

Steve Macaulay

Will AI steal our jobs? Wrong question. AI performs tasks and most jobs involve a combination of tasks. The AI impact depends on organisational choices, not just the technology. David Buchanan and Steve Macaulay explore how the outcome for jobs depends on a combination of replacement, compensatory, and augmentation effects. AI may steal bits of your job, but very few jobs will be completely stolen. Simple admin, content generation, customer support, data entry, financial analysis, and manufacturing tasks can be…

Return to the office message on a yellow sticky note on a gray computer keyboard

The return of the ‘office first’ culture and what that means for learning

Jennie Marshall

As organisations shift back to office-first policies, L&D has a critical role to play. Jennie Marshall explores how learning professionals can turn a logistical pivot into a cultural opportunity, redefining connection, trust and inclusion, and ensuring that presence in the office doesn’t come at the expense of performance or purpose. It’s back. The phrase that many thought we’d left behind in 2019: “We’re returning to the office.” After years of hybrid experiments, kitchen-table working, and virtual everything, many organisations are…

AI Chatbot Assistant Interface Showing Digital Conversation And User Support.

How coaches can use AI in practice without becoming “prompt jockeys”

Training Journal

AI can be genuinely useful in coaching, but only when it serves the craft, not the other way round. The goal is not to turn coaches into people who spend their days iterating prompts. It is to help them do better work, more consistently, with clearer boundaries. AI for the parts of coaching that benefit from structure and reflection, while keeping the relational, ethical, and contextual judgement firmly human In practice, that means using AI for the parts of coaching…

The learning crisis no one wants to trace back to recruitment

Dmitry Zaytsev

AI-polished job applications hide how people really learn. Dmitry Zaytsev talks through hiring using simple games to reveal learning readiness early. Dmitry’s case study shows why behavioural signals like persistence and attention matter more than credentials for talent, L&D, onboarding, and building learning cultures that actually stick in modern organisations. In many organisations, learning and development begins only after a person has signed a contract. By that point, L&D teams inherit a challenge they did not create: they are asked…

Human and robotic hands connecting puzzle pieces symbolizing collaboration and ai

Should we be buying AI coaching in 2026, or stick with human?  

Jonathan Passmore

AI coaching tools are everywhere, promising scale, savings and 24/7 support. But should HR really be buying them, or sticking with human coaches? As organisations plan for 2026, the real question is how to blend both wisely. Jonathan Passmore explores what the evidence says, and what HR should do next  Coaching is now a mainstream development tool in many organisations. At the same time, AI coaching agents are moving from novelty experiments to products available off the shelf, like Microsoft 365. For HR, the commissioning…

Hooded Traitor Statue in The old town of Tallinn in Estonia

The Traitors: Jobs most likely to get you banished or murdered

Jo Cook

As TV show The Traitors UK fuels watercooler chat, Shane Duffy argues the castle is really a bias lab. From teachers to barristers, players are judged by their job title before they speak. Analysis shows who gets targeted, who survives and what workplaces can learn about trust, status and threat. As the nation remains gripped by the latest season of The Traitors UK, Shane Duffy, Managing Director of serviced office brokerage Click Offices, warns that the hit BBC show offers…

Open hand holds wooden people around 2026 digits against shimmering blue background.

What should HR leaders be looking out for in 2026?

Veronique Lemaire

From pay transparency to the right to disconnect, HR leaders face a perfect storm of regulation, technology and rising expectations in 2026. What really matters, what’s overhyped and where should teams focus first? Veronique Lemaire cuts through the noise with practical insight for navigating change without losing people or momentum The future of work is a red-hot topic as the global economy realigns amid developing regulations, rapid technological shifts and changing employee expectations. A third (34%) of jurisdictions predict an uptick in the complexity of HR and payroll services, according to the latest Global Business Complexity Index. This is…

Three young designers using a laptop together at work

From tasks to talent: Turning offices into learning incubators

Paul Sherwin

For Gen Z, the office is both a learning space as well as a workplace, one where culture is absorbed through proximity and observation. Being intentional with desk placement, open-plan design and varied zones for focus, collaboration and private mentoring can build belonging, confidence and faster progression, writes Paul Sherwin. For Gen Z, the office is no longer just a place to complete tasks, it is a vital environment for learning, building relationships, and accelerating careers. Having spent much of…

White 35-40 year old man pausing and thinking, looking out of a window, reflecting on work.

The rise of reflective intelligence: The skill that will outlast AI

Dmitry Zaytsev

Artificial intelligence is accelerating learning, yet capability still depends on reflection. Dmitry Zaytsev tells us about reflective intelligence and why it matters in today’s largely AI-driven workplace. He shares how L&D teams can help build practical reflection habits that improve judgement, resilience, and performance across modern organisations and leadership contexts. Artificial intelligence is transforming how we learn, teach, and work. It can now generate content, design courses, and even simulate coaching conversations. Yet one skill remains entirely human: the ability…

Idea concept. Miniature brain model, magnifying glass, yellow background, close up, concept of intelligence and research

Training for every brain: How inclusive learning unlocks performance

Eleanor Hecks

As more employees identify as neurodivergent, traditional workplace training is falling short. Eleanor Hecks explores inclusive, strengths-based learning design, mentorship and leadership behaviours that unlock talent, boost engagement and deliver measurable business impact for organisations. This is about seeking sustainable performance and genuinely inclusive cultures in modern workplaces, supporting everyone. A growing number of employees are identifying as neurodivergent, ranging from autism spectrum conditions to attention-deficit hyperactivity disorder (ADHD) and dyslexia. As such, there is an increased awareness of the…