People Managers

Human and robotic hands connecting puzzle pieces symbolizing collaboration and ai

Should we be buying AI coaching in 2026, or stick with human?  

Jonathan Passmore

AI coaching tools are everywhere, promising scale, savings and 24/7 support. But should HR really be buying them, or sticking with human coaches? As organisations plan for 2026, the real question is how to blend both wisely. Jonathan Passmore explores what the evidence says, and what HR should do next  Coaching is now a mainstream development tool in many organisations. At the same time, AI coaching agents are moving from novelty experiments to products available off the shelf, like Microsoft 365. For HR, the commissioning…

Hooded Traitor Statue in The old town of Tallinn in Estonia

The Traitors: Jobs most likely to get you banished or murdered

Jo Cook

As TV show The Traitors UK fuels watercooler chat, Shane Duffy argues the castle is really a bias lab. From teachers to barristers, players are judged by their job title before they speak. Analysis shows who gets targeted, who survives and what workplaces can learn about trust, status and threat. As the nation remains gripped by the latest season of The Traitors UK, Shane Duffy, Managing Director of serviced office brokerage Click Offices, warns that the hit BBC show offers…

Open hand holds wooden people around 2026 digits against shimmering blue background.

What should HR leaders be looking out for in 2026?

Veronique Lemaire

From pay transparency to the right to disconnect, HR leaders face a perfect storm of regulation, technology and rising expectations in 2026. What really matters, what’s overhyped and where should teams focus first? Veronique Lemaire cuts through the noise with practical insight for navigating change without losing people or momentum The future of work is a red-hot topic as the global economy realigns amid developing regulations, rapid technological shifts and changing employee expectations. A third (34%) of jurisdictions predict an uptick in the complexity of HR and payroll services, according to the latest Global Business Complexity Index. This is…

Three young designers using a laptop together at work

From tasks to talent: Turning offices into learning incubators

Paul Sherwin

For Gen Z, the office is both a learning space as well as a workplace, one where culture is absorbed through proximity and observation. Being intentional with desk placement, open-plan design and varied zones for focus, collaboration and private mentoring can build belonging, confidence and faster progression, writes Paul Sherwin. For Gen Z, the office is no longer just a place to complete tasks, it is a vital environment for learning, building relationships, and accelerating careers. Having spent much of…

White 35-40 year old man pausing and thinking, looking out of a window, reflecting on work.

The rise of reflective intelligence: The skill that will outlast AI

Dmitry Zaytsev

Artificial intelligence is accelerating learning, yet capability still depends on reflection. Dmitry Zaytsev tells us about reflective intelligence and why it matters in today’s largely AI-driven workplace. He shares how L&D teams can help build practical reflection habits that improve judgement, resilience, and performance across modern organisations and leadership contexts. Artificial intelligence is transforming how we learn, teach, and work. It can now generate content, design courses, and even simulate coaching conversations. Yet one skill remains entirely human: the ability…

Idea concept. Miniature brain model, magnifying glass, yellow background, close up, concept of intelligence and research

Training for every brain: How inclusive learning unlocks performance

Eleanor Hecks

As more employees identify as neurodivergent, traditional workplace training is falling short. Eleanor Hecks explores inclusive, strengths-based learning design, mentorship and leadership behaviours that unlock talent, boost engagement and deliver measurable business impact for organisations. This is about seeking sustainable performance and genuinely inclusive cultures in modern workplaces, supporting everyone. A growing number of employees are identifying as neurodivergent, ranging from autism spectrum conditions to attention-deficit hyperactivity disorder (ADHD) and dyslexia. As such, there is an increased awareness of the…

Turning AI into your company’s brain for stronger knowledge sharing and communication

Shinichiro Nakamura

AI is fast becoming the connective tissue of modern organisations. From remote corporate teams to factory floors, smarter knowledge sharing is now a competitive advantage. Used well, AI can break down silos, speed up communication and turn scattered information into shared intelligence. Shinichiro Nakamura reveals how to make it work  The UK AI market is worth more than £21bn, and is expected to grow to £1tn in 10 years. Soon, AI will be a staple in many workplaces – and there’s huge potential for solutions to transform how we transfer knowledge and manage communications between teams.  …

Diverse team engaged in discussion around a desk in a corporate office

The engagement trap: Becoming irreplaceable in the age of AI

Grant Wyatt

AI is changing work, and it’s calling our bluff. When machines do more of the grind, engagement becomes personal. It’s no longer about perks, but the effort you put in. Grant Wyatt shows how achieving fulfilment at work comes from tapping into the ‘engagement triad’ of clarity, capability and character You’re in your manager’s office, resignation letter in hand, heart racing. You say the line you’ve rehearsed for months: “I quit.” You grab your potted plant and stride out like a movie hero. Three months later, you’re at a new desk. Same emails. Same politics. Same frustrations. The only…

Adult learning. Word COACHING and cheerful ladies at meeting on background

Top 5 trends shaping the future of career coaching

Jenny Booth

Jenny Booth shares insights from over two decades in careers guidance and calls for a shift toward much more inclusive, flexible, and strengths-based support for neurodivergent young people. She explores the growing role of families, digital tools, and purpose-led planning in shaping credible, compassionate career paths for the next generation. After more than two decades working in careers advice and guidance with young people, I have seen the landscape change dramatically. What once centred on information giving and career matching…

Businessman holding 3D rendering group of blue people

Performance is human: Building a modern people strategy in the age of AI 

Sidonie Viala

As AI continues its massive transformation of the workplace, performance management must evolve too. Sidonie Viala shares how 360Learning has moved beyond rigid metrics to embrace coaching, autonomy and real-time learning. By prioritising people over process, the company is building a culture where growth thrives, and performance becomes truly human-centred. Data rules in the age of AI. We trust it for everything from growth targets, revenue forecasting and strategic decisions. Yet when it comes to performance management, our obsession with…