People Managers
How coaches can use AI in practice without becoming “prompt jockeys”
AI can be genuinely useful in coaching, but only when it serves the craft, not the other way round. The goal is not to turn coaches into people who spend their days iterating prompts. It is to help them do better work, more consistently, with clearer boundaries. AI for the parts of coaching that benefit from structure and reflection, while keeping the relational, ethical, and contextual judgement firmly human In practice, that means using AI for the parts of coaching…
The learning crisis no one wants to trace back to recruitment
AI-polished job applications hide how people really learn. Dmitry Zaytsev talks through hiring using simple games to reveal learning readiness early. Dmitry’s case study shows why behavioural signals like persistence and attention matter more than credentials for talent, L&D, onboarding, and building learning cultures that actually stick in modern organisations. In many organisations, learning and development begins only after a person has signed a contract. By that point, L&D teams inherit a challenge they did not create: they are asked…
Should we be buying AI coaching in 2026, or stick with human?
AI coaching tools are everywhere, promising scale, savings and 24/7 support. But should HR really be buying them, or sticking with human coaches? As organisations plan for 2026, the real question is how to blend both wisely. Jonathan Passmore explores what the evidence says, and what HR should do next Coaching is now a mainstream development tool in many organisations. At the same time, AI coaching agents are moving from novelty experiments to products available off the shelf, like Microsoft 365. For HR, the commissioning…
The Traitors: Jobs most likely to get you banished or murdered
As TV show The Traitors UK fuels watercooler chat, Shane Duffy argues the castle is really a bias lab. From teachers to barristers, players are judged by their job title before they speak. Analysis shows who gets targeted, who survives and what workplaces can learn about trust, status and threat. As the nation remains gripped by the latest season of The Traitors UK, Shane Duffy, Managing Director of serviced office brokerage Click Offices, warns that the hit BBC show offers…
What should HR leaders be looking out for in 2026?
From pay transparency to the right to disconnect, HR leaders face a perfect storm of regulation, technology and rising expectations in 2026. What really matters, what’s overhyped and where should teams focus first? Veronique Lemaire cuts through the noise with practical insight for navigating change without losing people or momentum The future of work is a red-hot topic as the global economy realigns amid developing regulations, rapid technological shifts and changing employee expectations. A third (34%) of jurisdictions predict an uptick in the complexity of HR and payroll services, according to the latest Global Business Complexity Index. This is…
From tasks to talent: Turning offices into learning incubators
For Gen Z, the office is both a learning space as well as a workplace, one where culture is absorbed through proximity and observation. Being intentional with desk placement, open-plan design and varied zones for focus, collaboration and private mentoring can build belonging, confidence and faster progression, writes Paul Sherwin. For Gen Z, the office is no longer just a place to complete tasks, it is a vital environment for learning, building relationships, and accelerating careers. Having spent much of…
The rise of reflective intelligence: The skill that will outlast AI
Artificial intelligence is accelerating learning, yet capability still depends on reflection. Dmitry Zaytsev tells us about reflective intelligence and why it matters in today’s largely AI-driven workplace. He shares how L&D teams can help build practical reflection habits that improve judgement, resilience, and performance across modern organisations and leadership contexts. Artificial intelligence is transforming how we learn, teach, and work. It can now generate content, design courses, and even simulate coaching conversations. Yet one skill remains entirely human: the ability…
Training for every brain: How inclusive learning unlocks performance
As more employees identify as neurodivergent, traditional workplace training is falling short. Eleanor Hecks explores inclusive, strengths-based learning design, mentorship and leadership behaviours that unlock talent, boost engagement and deliver measurable business impact for organisations. This is about seeking sustainable performance and genuinely inclusive cultures in modern workplaces, supporting everyone. A growing number of employees are identifying as neurodivergent, ranging from autism spectrum conditions to attention-deficit hyperactivity disorder (ADHD) and dyslexia. As such, there is an increased awareness of the…
Turning AI into your company’s brain for stronger knowledge sharing and communication
AI is fast becoming the connective tissue of modern organisations. From remote corporate teams to factory floors, smarter knowledge sharing is now a competitive advantage. Used well, AI can break down silos, speed up communication and turn scattered information into shared intelligence. Shinichiro Nakamura reveals how to make it work The UK AI market is worth more than £21bn, and is expected to grow to £1tn in 10 years. Soon, AI will be a staple in many workplaces – and there’s huge potential for solutions to transform how we transfer knowledge and manage communications between teams. …
The engagement trap: Becoming irreplaceable in the age of AI
AI is changing work, and it’s calling our bluff. When machines do more of the grind, engagement becomes personal. It’s no longer about perks, but the effort you put in. Grant Wyatt shows how achieving fulfilment at work comes from tapping into the ‘engagement triad’ of clarity, capability and character You’re in your manager’s office, resignation letter in hand, heart racing. You say the line you’ve rehearsed for months: “I quit.” You grab your potted plant and stride out like a movie hero. Three months later, you’re at a new desk. Same emails. Same politics. Same frustrations. The only…
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