People Managers
Top articles of the year: Exploring the leading conversations in L&D
Discover compelling L&D insights from 2024 – agile leadership, AI’s impact, skill development, and more As the world of work continues to evolve at a breakneck pace, so too does the learning and development landscape. From navigating the complexities of agile leadership to leveraging the transformative power of AI and addressing the critical need for future-ready skills, this year has been packed with insightful discussions and thought leadership. This round up the top articles that captured the attention of our…
Serving up success by elevating restaurant & cafe standards through e-learning
Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 out of 10 people, according to American Express, prefer to be clients of a company that delivers overall great service. There’s a lot that contributes to a customer experience of visiting a restaurant: It’s excellent menu and location, ambience and vistas, loyalty programs and cleanliness, quality of being waited on…
The art of authentic presentations: Tips from stage to screen
Do you dread public speaking? Transform nerves into confidence with strategies from actor Lorena Bernal Public speaking can be intimidating, especially if you feel unprepared. In my experience, the key to delivering a powerful presentation starts with preparation. But it’s more than just knowing the material – it’s about aligning with the message you’re sharing. Public speaking becomes easier when you take the focus off yourself and place it fully on the message As someone who has stood on…
A week in the life of: A trainee psychotherapist
Balancing work, studies and a placement isn’t easy, but Anita Guru is relishing the challenge Rewind to 2020 at the start of the pandemic: I could foresee significant challenges for mental health. The trauma people experienced wasn’t solely from contracting Covid, but also from isolation, lack of human interaction, an absent sense of community, and fear for their safety. I knew these would have huge implications going forward. Switching off ‘therapist mode’ with friends and family has been a learning curve For…
The power of imperfection: Transforming challenges into opportunities for growth
Steve Macaulay and Sarah Cook explore resilience through Kintsugi – and finding gold after a setback In everyday work situations, it is unrealistic to expect that everything goes to plan. More and more managers acknowledge the need to build the capability of resilience to better manage stress and pressure and bounce back after setbacks. Setbacks are growth opportunities. By learning from mistakes, we become more resilient and adaptable The Japanese art of Kintsugi, which involves repairing broken pottery with gold…
The future of expertise is synthesis in a world of abundant information
Now that information is so easily accessible, the rules of expertise at work have changed – Colin Smith is your guide As organisational psychologist and author Adam Grant aptly observes: “The hallmark of expertise is no longer how much you know. It’s how well you synthesise. Information scarcity rewarded knowledge acquisition. Information abundance requires pattern recognition. It’s not enough to collect facts. The future belongs to those who connect dots.” This quote was shared by the Ministry of Justice’s Zoe Sweet at the CIPD…
Editor’s blog: From pageviews to podcasts
Jo Cook shares numbers and articles that made an impact for TJ readers in 2024 It’s often said, but often meant – I can’t believe a year has whizzed by so quickly! This week I’ve been Editor of Training Journal for 12 months, and I’ve enjoyed every single one! What have I been up to in that time? Good question! Here are some numbers! And those numbers in text: 225,238 pageviews on the website144% increase year on year of website…
The art of keeping in touch: Advice for managers and expectant parents on getting the communication balance right
Whether you are returning from parental leave or a manager, Beverlie Wilkinson has some advice As an executive coach who has worked with countless managers and returnees, I’ve seen firsthand the challenges that arise when team members embark on maternity leave. While companies often provide support through their People teams, successfully re-entering the workforce after maternity leave wholeheartedly relies on a proactive and positive relationship between the manager and the team member. I always emphasise the importance of addressing several…
The future of work: Why capabilities are the link between learning and performance
Got goals but no learning? Learning but no application? Ben Satchwell brings it all together An integrated approach to business is nothing new and it could be argued that the approach offers superior performance than when business units, systems and processes operate in isolation. In our world though, what often goes unnoticed is that learning initiatives and performance objectives commonly operate in silos, limiting their effectiveness. Capabilities provide the connective tissue between learning and performance From my experience as the…
Fostering a culture of motivation in the workplace to help employees and organisations thrive
Thriving organisations start with inspired people. Empower employees by listening, learning and creating meaningful culture – Grace French explains People development professionals and business leaders alike face an extraordinarily challenging landscape, battling stubbornly high inflation, interest rates, skills shortages and the looming threat of insolvency or liquidation. In England and Wales, more companies went bankrupt last year than during the 2008 financial crisis, highlighting the severity of the current economic climate. The impacts of major events such as Covid-19, Brexit, ongoing…
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