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Change fatigue: Why L&D should prioritise the human side of change
Change fatigue is feeling weary, indifferent or resistant towards increasing organisational changes. Steve Macaulay explores how L&D can play a pivotal role in tackling this issue by focusing on emotional wellbeing, resilience and communication, ensuring employees feel supported, valued and capable of navigating transitions successfully in today’s fast-paced business environment There is a widespread problem in organisations, manifesting itself as the exhaustion many employees are feeling as they face constant change. Companies often use neutral, even positive, managerial language to describe…
The future of work: Why most capability frameworks miss the mark
Too many capability frameworks promise impact but deliver confusion. Ben Satchwell cuts through the noise to reveal why clarity, focus and co-creation matter. From avoiding vague, generic descriptions to embedding real utility, he shows how to design frameworks that support performance, enable growth and shape how work actually gets done There’s no shortage of organisations rolling out capability frameworks with the hope of transforming how they assess, develop and deploy talent. But in my experience, many of these frameworks fall short…
TJ interviews: VP of AI, Joseph Leslie
Degreed’s Conor Gilligan discusses skills to enable AI-driven transformation with Joseph Leslie, Vice-President of AI at Golin. From upskilling 100,000 employees to embedding AI in global strategy, Joseph reveals how blending tech with business challenges can fuel creativity, close skill gaps and turn bold ideas into meaningful transformation at scale Training Journal: Tell us more about your background – you were based in the UK for some time and now in the US, right? Joseph Leslie: Indeed! I started in L&D…
How to turn conversations about stress into meaningful interventions in the workplace
Stress is everywhere, particularly in today’s working environment. And when someone finally speaks up, what a manager says next can change everything. Joseph Conway explains why giving managers the tools and confidence to handle tough conversations isn’t a nice-to-have. It’s a business-critical skill that can protect employees’ wellbeing and performance Stress has been widely described as a modern-day epidemic – and the research is stacking up to prove just how true this is. According to Mental Health UK’s Burnout Report…
Behind the scenes of planning a new learning event: Last update before the fun!
With just a couple of weeks to go, Kirsty Lewis shares the emotional highs, financial lows and last-minute wins as SOFest edges closer. From surprise sponsors to sparkly outfit dilemmas, here’s a raw and real behind-the-scenes glimpse at the planning, panicking and reality of building a learning festival from scratch When I started writing these blogs for TJ they were a retro of the month before, the activities, the highlights and lows of SOFest. As we are drawing closer to…
Training is the new branding: how development drives employer reputation
Training isn’t just a nice perk – it’s a strategic pillar of employer branding. From onboarding to leadership, development shapes perception, performance, and staff retention. This article from Lucas Marshall and Jason Braun explores how outcome-based learning and smart design can future-proof your brand, boost ROI, and create truly aspirational workplaces. Employment branding is big business. According to a report from LinkedIn’s Talent Solutions division, 75% of job seekers consider an employer’s brand before even applying for a job, while…
Unlocking frontline performance: The next evolution in enterprise learning
The hidden majority that is underserved by traditional L&D efforts are the frontline workers that power most industries. This partner article explores how compliance training, mobile learning, and early development can evolve from tick-box exercises into performance drivers that unlock skills, boost retention, and helping build smarter, more agile teams. Frontline workers, those who serve customers, operate machinery, move goods, and support communities, make up around 80% of the global workforce. Yet, they remain underrepresented in corporate learning strategies, which…
Coaching at a crossroads – how AI is transforming the support we give at work
With demand for personalised coaching soaring and the growing need in our changing world, human capacity is being stretched thin. Laurel McKenzie explores how AI can support – not replace – human coaches, helping organisations scale development efforts ethically while meeting the needs of hybrid workers, Gen Z employees and career changers. The demand for personalised learning and development tools has surged as the workplace evolves. With hybrid working, a growing Gen Z workforce, and frequent career transitions, organisations are…
Attention is earned, not given – what L&D needs to learn from marketing
Marketers know how to grab attention and inspire action in people — so why isn’t L&D learning from their approaches and methods? In this smart crossover, Ricci Masero shares how marketing’s best strategies, approaches tactics can supercharge learning engagement, from storytelling and UX to journey mapping and business metrics inspired design. As a marketing professional working in the EdTech space, I see a closely shared common goal with learning and development: capturing attention and driving behaviour change. While marketers have…
How to handle difficult conversations without losing learner trust
Training and coaching can surface emotions, resistance, and of course, personal baggage. But with curiosity, empathy, and assertiveness, learning professionals can turn tension into transformation—and build deeper trust with their clients. Cliff Lansley explores three types of empathy and advises on how the learning professional can implement this approach. Training and coaching individuals and teams in organisations isn’t easy – whether as a learning and development professional working within an organisation, or as someone serving external clients. The learning and…
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