New to L&D
How to turn conversations about stress into meaningful interventions in the workplace
Stress is everywhere, particularly in today’s working environment. And when someone finally speaks up, what a manager says next can change everything. Joseph Conway explains why giving managers the tools and confidence to handle tough conversations isn’t a nice-to-have. It’s a business-critical skill that can protect employees’ wellbeing and performance Stress has been widely described as a modern-day epidemic – and the research is stacking up to prove just how true this is. According to Mental Health UK’s Burnout Report…
Behind the scenes of planning a new learning event: Last update before the fun!
With just a couple of weeks to go, Kirsty Lewis shares the emotional highs, financial lows and last-minute wins as SOFest edges closer. From surprise sponsors to sparkly outfit dilemmas, here’s a raw and real behind-the-scenes glimpse at the planning, panicking and reality of building a learning festival from scratch When I started writing these blogs for TJ they were a retro of the month before, the activities, the highlights and lows of SOFest. As we are drawing closer to…
Training is the new branding: how development drives employer reputation
Training isn’t just a nice perk – it’s a strategic pillar of employer branding. From onboarding to leadership, development shapes perception, performance, and staff retention. This article from Lucas Marshall and Jason Braun explores how outcome-based learning and smart design can future-proof your brand, boost ROI, and create truly aspirational workplaces. Employment branding is big business. According to a report from LinkedIn’s Talent Solutions division, 75% of job seekers consider an employer’s brand before even applying for a job, while…
Unlocking frontline performance: The next evolution in enterprise learning
The hidden majority that is underserved by traditional L&D efforts are the frontline workers that power most industries. This partner article explores how compliance training, mobile learning, and early development can evolve from tick-box exercises into performance drivers that unlock skills, boost retention, and helping build smarter, more agile teams. Frontline workers, those who serve customers, operate machinery, move goods, and support communities, make up around 80% of the global workforce. Yet, they remain underrepresented in corporate learning strategies, which…
Coaching at a crossroads – how AI is transforming the support we give at work
With demand for personalised coaching soaring and the growing need in our changing world, human capacity is being stretched thin. Laurel McKenzie explores how AI can support – not replace – human coaches, helping organisations scale development efforts ethically while meeting the needs of hybrid workers, Gen Z employees and career changers. The demand for personalised learning and development tools has surged as the workplace evolves. With hybrid working, a growing Gen Z workforce, and frequent career transitions, organisations are…
Attention is earned, not given – what L&D needs to learn from marketing
Marketers know how to grab attention and inspire action in people — so why isn’t L&D learning from their approaches and methods? In this smart crossover, Ricci Masero shares how marketing’s best strategies, approaches tactics can supercharge learning engagement, from storytelling and UX to journey mapping and business metrics inspired design. As a marketing professional working in the EdTech space, I see a closely shared common goal with learning and development: capturing attention and driving behaviour change. While marketers have…
How to handle difficult conversations without losing learner trust
Training and coaching can surface emotions, resistance, and of course, personal baggage. But with curiosity, empathy, and assertiveness, learning professionals can turn tension into transformation—and build deeper trust with their clients. Cliff Lansley explores three types of empathy and advises on how the learning professional can implement this approach. Training and coaching individuals and teams in organisations isn’t easy – whether as a learning and development professional working within an organisation, or as someone serving external clients. The learning and…
Using behavioural science to maximise the impact of L&D programs
If some of your department’s training misses the mark for people, perhaps behavioural science can change that trend. Ravinder Tulsiani explores how L&D teams can boost engagement in sessions, the motivation to learn and retention to increase performance, by designing programmes that align with how people really learn and behave Traditional training methods often fail to translate into real-world behavior change, however applying principles from behavioral science, programs can be more engaging, impactful, and aligned with how people naturally learn…
How to stretch your budget to achieve high-impact L&D
Tight budgets don’t have to mean low impact. Steve Macaulay shares smart, strategic ways to do more with less in your L&D department, so you can look at boosting learning, increasing performance, and sparking innovation – without breaking the bank. From internal expertise to open-source tools, it’s all about working smarter! Many L&D professionals struggle to stretch their budgets to meet growing organisational demands. Surveys consistently highlight budget constraints as a top concern for HR and L&D professionals worldwide. Underfunded…
We should all be training our teams in the use of AI – the why and the how
With US public institutions stepping up AI training, it’s time for businesses to ask: why aren’t we doing the same? This piece by Grant Polachek explores why interest in AI is high but usage is low — and what leaders must do to close the training gap and build AI-ready cultures Last year multiple states including Connecticut, California, Mississippi, and Maryland announced plans to help facilitate AI training for workers. Connecticut has gone the furthest – launching a free Citizens…
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