Let AI do the grunt work and concentrate on upskilling your people to provide a more personalised service to improve sales and customer retention, says Armin Hopp....
How can employers boost physical and mental health in the workplace? Chris Pinner considers the costs of poor wellbeing at work and how to address it....
AI is seen by many workers as a threat to job security, creating a culture of fear and unease. That’s where L&D comes in. Kerry Pascall reveals how you can be the voice of reassurance for […]...