Communication
From chaos to clarity: Mastering documentation for work processes
Discover key insights and techniques for effective, process documentation, with clear guidance from Jo Cook I saw a Facebook meme recently that went a bit like this: Me as a youth: Don’t tell me what to do! Me as an adult: Would someone please tell me, in intricate detail, with timings, exactly what I’m supposed to do. Good quality work often has a good quality process to guide it, so that there’s consistency, quality and clear outcomes. On a contract…
The Social Brain – book review
The Social Brain offers a fascinating exploration into the dynamics of group connectivity and leadership. Gaëlle Delmas-Watson reveals its invaluable insights for HR and L&D professionals Book: The Social Brain: The psychology of successful groups Authors: Tracey Camilleri, Samantha Rockey and Robin Dunbar Why read it? I loved the title: The Social Brain! The book really unpicks the various elements that enable individuals to connect with a group. It is short, easy to read and snappy, combining well-documented academic research with…
TJ podcast: Disruption in work and learning – episode 318
AI disruption, accessibility, innovation, modern learning, and leadership with Jeremy Snape, Laura Overton and more. In this episode, experts from the Learning and Development field discuss navigating disruption caused by AI, societal changes, and evolving learner behaviours. Key insights include leveraging disruption for innovation, the importance of accessibility in DEI efforts, and the shift towards meeting learners on modern platforms. Emphasising a purpose-driven approach, the episode provides actionable advice for leaders and trainers to harness change effectively. Speakers include: Laura…
Leading with empathy: Managing mistakes in the workplace
Encouraging communication around gaffes and oversights, with empathy and continuous improvement, is the leadership superpower says Ravinder Tulsiani Mistakes are inevitable in any organisation. They can range from minor errors to costly blunders, and how leaders respond to these mistakes can significantly impact the company’s culture and the employees’ morale. How a leader handles mistakes can foster a learning environment or create a culture of fear and blame. One key principle in managing mistakes is to recognise that they are…
Supercharging soft skills in the age of AI
In today’s increasingly AI-driven workplaces, soft skills are crucial for competitive advantage and career success. Steve Macaulay and David Buchanan show you how to stay ahead Will you be replaced by artificial intelligence? Probably not. Unique human abilities such as empathy and creativity are becoming increasingly valuable. AI takes over tasks, not jobs. But it is now affecting non-routine and intellectual tasks that used to resist automation. Soft skills are central to individual employability, corporate performance, and competitive advantage Some…
Tayloring learning: The supervision superpower
Feeling stuck and need a hero? Coach supervisors provide support and guidance to overcome challenges – capes are optional, writes Daniel Taylor Picture the scene: you’re facing a challenge, unsure of where to turn or how to progress. You look up to the sky and in flies… me! Or in my case, when I’m the one facing the challenge, in flies my coach supervisor. Just as a coachee can benefit from a coach’s support, coaches benefit from supervision This is…
Fostering connection: The antidote to workplace loneliness
A lack of connection at work has impact both for the organisation and the individual. Thom Dennis explores this and shares ways to improve A paradox has emerged in today’s fast-paced, technology-driven work environment: increased connectivity often leads to a sense of disconnection. Social media was supposed to bring us closer together, but it seems we’ve never felt so alone. Collecting ‘friends’ and followers has become a ploy that keeps us engrossed in our technology, yet lost without genuine connection.…
The direct impact on your people’s mental health and performance with a strategic wellbeing strategy
Wellbeing strategies beyond benefits and gimmicks, creating impact through behaviour and culture – from Petra Velzeboer A wellbeing strategy may be filled with vision and action plans but unless it’s brought to life through behaviours, habits and culture, it’s just a dusty document sitting in the cloud. Firstly, if you want your wellbeing strategy to directly impact your people’s mental health and performance, you’ve got to align it with your business objectives. So often, these are vastly separate conversations but…
Emotions and impact: Make it close. Make it real. Make it easy to care.
Annoyed with not getting heard at senior level? Find out how Phil Wilcox approached it! Fed up with feeling like a lone voice? Tired of having your budget slashed? Considered an afterthought for change projects or programmes? Yeah, I felt that way too. It was all I had known for so long. What felt like safety, reassurance, belief and confidence all evaporated when times got tough and money got tight. It felt like lip service. I still get that now.…
Why you should assume that your audience doesn’t care
Grounding us and making us think hard about what if we don’t do that presentation – Kris Flegg helps us think about our work Your audience needs to be as interested in what you present as you are. It’s your job to make them. That’s the challenge you’re up against. In most presentations, failure isn’t as dramatic as a ceiling falling down, a room full of heckling and boos or the audience walking out in protest. A presentation’s main failure…
Want smart, useful L&D insight in your inbox (without the fluff)?
Subscribe to our weekly newsletter for Editor-only commentary, and exclusive insight that isn’t published anywhere else online.
If you want a quick roundup of what matters, fresh ideas you can use, and the best new reads from Training Journal, this is where it lands
It’s free, only takes a minute, and you can unsubscribe any time.
