Artificial Intelligence
Space to think, permission to change: The TJ60 conference takeaways
Training Journal’s 60th Anniversary conference video captures the people profession at a turning point. From celebrating 60 years of workplace learning to confronting stubborn challenges around impact, evidence and credibility, contributors share what must change next. Expect practical reflections on AI, and moving beyond content creation towards real organisational capability. Training Journal’s 60th Anniversary Conference…
Continue Reading Space to think, permission to change: The TJ60 conference takeaways
Performance is human: Building a modern people strategy in the age of AI
As AI continues its massive transformation of the workplace, performance management must evolve too. Sidonie Viala shares how 360Learning has moved beyond rigid metrics to embrace coaching, autonomy and real-time learning. By prioritising people over process, the company is building a culture where growth thrives, and performance becomes truly human-centred. Data rules in the age…
Continue Reading Performance is human: Building a modern people strategy in the age of AI
Communication
Growth through AI starts with your people, not platforms
AI holds huge promise for business, but many workers feel overwhelmed. Cassandra MacDonald explores how organisations can bridge the gap between innovation and confidence by shifting the focus from technology tools to people. Communication, culture and capability are key to unlocking AI’s true potential and turning disruption into sustainable growth. Artificial Intelligence (AI) is transforming…
Continue Reading Growth through AI starts with your people, not platforms
The annual survey is broken – real-time feedback is the future
Annual engagement surveys are falling short, they are too slow, static and disconnected from real workplace realities. Dan Buckley explores how continuous, real-time feedback tools are transforming how organisations listen to employees, spot problems early and act faster. The result? More trust, better decisions and a truly dynamic employee experience. For years, annual engagement surveys…
Continue Reading The annual survey is broken – real-time feedback is the future
Creativity & Innovation
From vendor to value partner: Turning learning conversations into real impact
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates into behaviour change and business value inside modern organisations today. This discussion explores how external…
Read More » From vendor to value partner: Turning learning conversations into real impact
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice…
Culture
Performance is human: Building a modern people strategy in the age of AI
As AI continues its massive transformation of the workplace, performance management must evolve too. Sidonie Viala shares how 360Learning has moved beyond rigid metrics to embrace coaching, autonomy and real-time learning. By prioritising people over process, the company is building a culture where growth thrives, and performance becomes truly human-centred. Data rules in the age…
Read More » Performance is human: Building a modern people strategy in the age of AI
Generation numb: Why today’s workforce feels nothing at all
Today’s workforce is emotionally checked out, overwhelmed by constant change and digital saturation. In this compelling call to action, Josh Cardoz urges organisations to break the cycle of disconnection and cynicism. Through purpose, friction and human connection, we can reignite meaning and reshape work for a generation on the brink. Today’s workforce is going through…
Read More » Generation numb: Why today’s workforce feels nothing at all
Leadership
Space to think, permission to change: The TJ60 conference takeaways
Training Journal’s 60th Anniversary conference video captures the people profession at a turning point. From celebrating 60 years of workplace learning to confronting stubborn challenges around impact, evidence and credibility, contributors share what must change next. Expect practical reflections on AI, and moving beyond content creation towards real organisational capability. Training Journal’s 60th Anniversary Conference…
Read More » Space to think, permission to change: The TJ60 conference takeaways
Why customer service should be a leadership priority
Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset, skills, and leadership needed to make customer focus everyone’s responsibility. The cost of neglecting customer…
Read More » Why customer service should be a leadership priority
Professional Development
My book ‘AI for People Professionals’ was a human-first experiment
Behind the pages of a book shaped by humans and machines, Erica Farmer shares the creative highs, challenges and lessons from writing ‘AI for People Professionals’. From neurodivergent-friendly workflows to AI-supported thinking, it’s a candid look at what it means to write about the future of work in real time. When I started writing my…
Read More » My book ‘AI for People Professionals’ was a human-first experiment
From vendor to value partner: Turning learning conversations into real impact
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates into behaviour change and business value inside modern organisations today. This discussion explores how external…
Read More » From vendor to value partner: Turning learning conversations into real impact
Strategy
My book ‘AI for People Professionals’ was a human-first experiment
Behind the pages of a book shaped by humans and machines, Erica Farmer shares the creative highs, challenges and lessons from writing ‘AI for People Professionals’. From neurodivergent-friendly workflows to AI-supported thinking, it’s a candid look at what it means to write about the future of work in real time. When I started writing my…
Read More » My book ‘AI for People Professionals’ was a human-first experiment
The leadership imperative: Shaping AI culture from the top
Vishaal Gupta argues that building an AI-ready workforce is less about technology and more about culture. From transparent leadership to continuous learning, this feature lays out how organisations can move beyond hype to action, bridging people readiness gaps, reducing risk, and turning AI into a true strategic advantage for organisations. AI is fundamentally transforming organisations,…
Read More » The leadership imperative: Shaping AI culture from the top
Talent & Skills
Planning for tomorrow’s workforce, today
Cory Steinle explores how automation, AI, and shifting market needs are transforming workforce planning. By combining task and skills intelligence with ethical AI, organisations can shift from reactive hiring to proactive strategy, redeploying talent, boosting agility, and making good people decisions that keep pace with the speed of business change. Organisations are navigating a workforce…
The AI acceleration of careers: Why the next generation of managers will arrive sooner than we think
AI is transforming early careers, not by eliminating them, but by accelerating them. John Schneider explores how companies like PwC are rethinking onboarding and leadership development, equipping new hires to supervise AI from day one. The challenge? Ensuring tomorrow’s leaders don’t miss the vital learning today’s grunt work once offered. There’s a common refrain in…
Technology & Future of Work
TJ interviews: Frédéric Hébert on staying skill-ready when everything keeps changing
Jo Cook sits down with Frédéric Hébert, Chief Learning Officer at Rise Up, to dig into what it really takes to stay ahead of rapid skills change. He shares practical examples, fresh thinking and why investing in people, not just technology, matters most for building future-ready teams in the workplace Training Journal: We live in…
Read More » TJ interviews: Frédéric Hébert on staying skill-ready when everything keeps changing
Left behind twice: What SEN inequity means for tomorrow’s workforce
Michelle Carson examines how early inequality and missed support for children with special educational needs shape access to learning, opportunity and progression. Drawing on findings from the Sutton Trust and Support SEND Kids, and her own experience, she explores why today’s educational gaps become tomorrow’s workforce barriers, unless we act The findings of the Double…
Read More » Left behind twice: What SEN inequity means for tomorrow’s workforce
Wellbeing & Mental Health
Top 5 trends shaping the future of career coaching
Jenny Booth shares insights from over two decades in careers guidance and calls for a shift toward much more inclusive, flexible, and strengths-based support for neurodivergent young people. She explores the growing role of families, digital tools, and purpose-led planning in shaping credible, compassionate career paths for the next generation. After more than two decades…
Read More » Top 5 trends shaping the future of career coaching
Generation numb: Why today’s workforce feels nothing at all
Today’s workforce is emotionally checked out, overwhelmed by constant change and digital saturation. In this compelling call to action, Josh Cardoz urges organisations to break the cycle of disconnection and cynicism. Through purpose, friction and human connection, we can reignite meaning and reshape work for a generation on the brink. Today’s workforce is going through…
Read More » Generation numb: Why today’s workforce feels nothing at all
