Safety and risk
As facilitators, our understanding of participants’ experience is enhanced if we are sensitive to the conversations that happen at the subconscious level, Nick Eve says
Tag Soft skills
Read MoreSafety and risk
How great customer service can drive new business from existing sources
It’s never been more important for sales pros to look at what’s on their doorstep before stepping out onto the street, Doug Tucker says
The impact of L&D initiatives is too rarely measured against business outcomes, finds CIPD
According to 45 per cent of respondents, the most common barrier to evaluating L&D is other business priorities, but barriers within L&D and HR itself, such as the quality analytical data (32 per cent), and crucially the capability of L&D…
More problem-solving skills required if IT is to fulfil its potential, say experts
Roundtable discussion hosted by The Open University and chaired by BCS Learning & Development Specialist Group highlights future of IT skills. The group agreed the rapid pace of technology change means there must be a new approach to IT education…
Relationship starvation: is there a cure?
David Freedman reminds us of the importance of relationship building in modern sales roles
Cloud at the heart of ensuring workforce flexibility and productivity, study finds
Workers surveyed overwhelmingly stated that reliable technology is an essential factor in ensuring they are productive and satisfied in their work. Hyper-connected workers are demanding technology that supports their preferred way of working
Big data use vital in CEO succession planning, says executive search firm
The study found that current practices are largely insufficient in determining if candidates have the potential to make the step up to CEO level
DofE comes out top in CIPD survey as most recognised volunteering programme
A DofE Award gives young applicants the edge but there’s work to be done to motivate more employers to look out for and value youth development programmes as part of the recruitment process. The DofE is therefore calling for more employers…
How leadership is changing in the 21st century
Today’s employees are not impressed with your title or years of experience like they used to be, Blaire Palmer says
Report calls for urgent changes to help over 50s stay in work for longer
Recommendations made to employers on how to drive change needed to encourage people to continue working into later life include implementing unconscious bias training for those involved in recruitment; widening apprenticeships to the over-50s; introducing flexible benefits and adapting training and development opportunities…
