Engagement Calculator to help organisations assess the financial impact of employee engagement and calculate ROI
Increasing workforce engagement to help improve customer service standards and productivity
Increasing workforce engagement to help improve customer service standards and productivity
Psychological studies have shown that managers, whether consciously or unconsciously, are inclined to see potential in others who look and sound like them, in terms of their background, education, gender and ethnicity. Head Light argues that HR teams can make…
Research reveals soft skills such as communication, teamwork and time management worth £88bn to the UK economy. 97 per cent of UK employers highlight the importance of soft skills to commercial success. By 2020, more than half a million workers…
The report, Engaging small and medium enterprises in work experience and apprenticeships in London, finds that training providers in the city find it challenging to encourage SMEs to provide work experience and apprenticeship opportunities.
Engineering is a vital part of the UK economy – engineering employers have the potential to generate an additional £27 billion per year from 2022. This is equivalent to the cost of building 1,800 secondary schools or 110 new hospitals
Hemsley Fraser claims that taking incremental steps towards this aspirational ‘fit for the future’ state can lead to high performance, enhanced customer satisfaction and improved employee engagement. The culture required in ‘fit for the future’ organisations must be customer-centric, where employees…
Stephen Archer gives tips on growing your business in 2015
The survey focused on a number of areas of management, such as management performance, employee engagement and motivation levels. It also examines the role of technology in the workplace, perceptions of current market conditions and what is on the horizon…
L&D professionals need to adopt a new approach to learning in order to achieve transformation, Al Bird says
As a new year begins, Petra Wilton advises managers on how to implement their professional resolutions in the office