The spiral of positivity – taking action
Continuing his series on attitude in customer service Steven Harris encourages us to step out of our comfort zone and take action.
Tag Management
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CIPD launches new hub in Dubai
The CIPD, the professional body for HR and people development, has announced the arrival of a new Middle East team, based in Dubai, as part of its global commitment to champion better work and better working lives.
Top tips on 360-degree surveys
Gary Cattermole explores the value of 360-degree feedback and provides guidelines on correct administration
All funds raised by a new Apprenticeship Levy must be ring-fenced say CBI
All funds raised by a new Apprenticeship Levy must be ring-fenced for training with the levy rate set at a fair level by a new politically independent Levy Board, according to the CBI.
Failure to fully use digital tools threatens business success
The digital economy has a staggering projected value of $1.8trillion for 2015 alone with digital interaction predicted to grow 21 per cent year on year thereafter. Yet the results of a recent study show that many organisations are not using…
Education in financial planning is key to a successful retirement
Research indicates that ageing workers and inadequate retirement savings causes increasing anxiety for employers. Part of the answer lies in education and training in retirement planning
Bentley invests in future talent
Over 135 trainees begin a career with Bentley this week which is the largest number of graduates, apprentices and industrial placements in Bentley’s history. Bentley Motors has welcomed 139 trainees: 27 graduates, 63 apprentices and 49 industrial placement students this…
Skills gap deepens
A new report shows skills shortages in the UK have become more acute for the fourth consecutive year
Supply chain apprenticeship standards not fully approved
NCFE has welcomed the government’s decision to approve one of the apprenticeship standards submitted by the Supply Chain Trailblazer group but it urges the adoption of the LGV and warehouse standard.
When managers struggle to deal with difficult people
In the third of series of articles on the manager’s role in developing people Gary Wyles explores how different types of managers handle their ‘difficult’ reports.
