This is why financial training should be regulated
Julian Roche makes the case for financial training regulation.
Tag Business
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Talent acquisition: How software-led processes are improving the experience pt2
Charles Hipps concludes his feature about technology and the talent acquisition process.
Turning internal comms digital to boost L&D’s reach
Ross Peet gives TJ some digital comms suggestions.
Talent acquisition: How software-led processes are improving the experience
Charles Hipps believes that the right technology is key to streamlining – and democratising – the talent acquisition process.
Magazine excerpt: Five steps to cut turnover rate
Michelle Lanter-Smith on how to find, retain and grow your best people.
How consulting skills can make you a better trainer
For Nathan Sykes, an obvious place to draw inspiration for training skills is in consulting.
Contact centre agents have little to fear with AI implementation
There’s no death knell for CSRs yet, says Doug Taylor.
The TJ Podcast: October 2018
New co-host Kate Graham of Fosway joins Jon to discuss some recent news.
Magazine excerpt: The art of the written word
Grace Carter provides her top tips for improving your business writing skills.
Magazine excerpt: L&D needs to communicate more
Communication is a key skill for L&D but I fear we don’t give it enough attention, says Donald Taylor.
