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A week in the life of: An eLearning Accessibility Consultant
From client consultations and auditing content, to training, writing and research, it’s a busy schedule for Susi Miller of eLaHub Running a business involves wearing many hats, and as the founder and Director of eLaHub, my days are filled with a variety of tasks – from client consultations and auditing, to training, writing and research. It’s a role that constantly evolves, and I wouldn’t have it any other way Of course, there’s also the usual list of responsibilities…
Top blogs of the year: From storytelling to leadership and emotional expression
These top 2024 blogs offer fresh insights and practical tips to inspire growth and innovation As we near the end of another transformative year, the L&D landscape continues to evolve, bringing fresh perspectives and innovative approaches to the forefront. To celebrate the best of 2024, I’ve curated a list of standout blogs that have sparked meaningful conversations, inspired action, and offered practical insights. From the art of storytelling and the power of emotional expression to redefining leadership and capability-driven futures,…
Top articles of the year: Exploring the leading conversations in L&D
Discover compelling L&D insights from 2024 – agile leadership, AI’s impact, skill development, and more As the world of work continues to evolve at a breakneck pace, so too does the learning and development landscape. From navigating the complexities of agile leadership to leveraging the transformative power of AI and addressing the critical need for future-ready skills, this year has been packed with insightful discussions and thought leadership. This round up the top articles that captured the attention of our…
Serving up success by elevating restaurant & cafe standards through e-learning
Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 out of 10 people, according to American Express, prefer to be clients of a company that delivers overall great service. There’s a lot that contributes to a customer experience of visiting a restaurant: It’s excellent menu and location, ambience and vistas, loyalty programs and cleanliness, quality of being waited on…
Facilitate and flourish: The beauty of being present
Listen deeply, tune into the energy and let go – transformative facilitation tips from Fiona McBride I live in the UK near Brighton and, when I can, I make sure I get myself to the seafront. It’s a lovely place to be, especially in the late autumn/early winter when the starlings put on one of their annual murmuration displays. You can spend a good hour or two watching the starlings swooping and weaving in harmony with each other. I’ve found…
The art of authentic presentations: Tips from stage to screen
Do you dread public speaking? Transform nerves into confidence with strategies from actor Lorena Bernal Public speaking can be intimidating, especially if you feel unprepared. In my experience, the key to delivering a powerful presentation starts with preparation. But it’s more than just knowing the material – it’s about aligning with the message you’re sharing. Public speaking becomes easier when you take the focus off yourself and place it fully on the message As someone who has stood on…
L&D marcomms: Adopting a marketer’s approach to email communications
Email sent, information shared, job done – or is it? Hayley Maisey gives pause for thought ‘Send email comms re: new leadership training’ – yep, tick that box. OK, let’s back up and unpack the email just sent. No doubt it contains information on the leadership training being rolled out, a link for online access, a date/time/place for the in-person sessions, and so on. Does it explain why the training is happening, what participants will learn from attending and how they’ll benefit? Is…
A week in the life of: A trainee psychotherapist
Balancing work, studies and a placement isn’t easy, but Anita Guru is relishing the challenge Rewind to 2020 at the start of the pandemic: I could foresee significant challenges for mental health. The trauma people experienced wasn’t solely from contracting Covid, but also from isolation, lack of human interaction, an absent sense of community, and fear for their safety. I knew these would have huge implications going forward. Switching off ‘therapist mode’ with friends and family has been a learning curve For…
The power of imperfection: Transforming challenges into opportunities for growth
Steve Macaulay and Sarah Cook explore resilience through Kintsugi – and finding gold after a setback In everyday work situations, it is unrealistic to expect that everything goes to plan. More and more managers acknowledge the need to build the capability of resilience to better manage stress and pressure and bounce back after setbacks. Setbacks are growth opportunities. By learning from mistakes, we become more resilient and adaptable The Japanese art of Kintsugi, which involves repairing broken pottery with gold…
A positive approach to menopause in the workplace
How L&D can create work environments that empower women to thrive during menopause and beyond In today’s evolving workplace, it is crucial for L&D professionals to acknowledge the impact of menopause and provide support systems for women navigating this life phase. The concept of a ‘second spring’ is rooted in Eastern philosophy, that reframes menopause as a period of renewal and growth. This perspective can offer women – and their employers – powerful tools to foster resilience, wellbeing and career…
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