New to L&D

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Harnessing behavioural science for impactful learning programmes

Houra Amin

Want to supercharge your L&D programmes? Try these key behavioural science tricks for learner engagement, from Houra Amin  In our ongoing series exploring ways to enhance the impact and effectiveness of L&D programmes, we have already explored feedback loops and marginal gains. This third article examines some insights from behavioural science to guide us in maintaining learners’ engagement.  Learning is not about cramming information into people’s heads; it’s about equipping them to retrieve and apply that information/knowledge when it matters…

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Empowering emerging leaders: Tips for a successful transition

Sarah Henson

With the right mix of L&D support, you can help new managers become effective leaders, writes Sarah Henson  Stepping into a managerial role for the first time is a significant career achievement, but it comes with its own unique set of challenges. Without the right support, managers may struggle with the pressures of their new roles, which can lead to decreased team performance, high stress levels, and even burnout. Enrol new managers in a development programme that covers the basics –…

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TJ interviews: CEO and sales transformation expert Matt Webb

Jo Cook

Jo asks Matt Webb to reveal the modern secrets to improving your organisation’s sales technique Training Journal: A lot of people have a specific, negative, impression of someone who is trying to sell them something. You promote “sustainable selling”, what is that and why is it important? Matt: Normally, when you hear the word sustainable, you assume it’s focused on environmental impact. In the world of sales, however, when we talk about sustainable selling, we are referring to ethical selling…

With the help of the whole team, anything is possible. Shot of a group of businesspeople sitting together in a meeting.

Better dialogue leads to better decisions  

Sarah Rozenthuler

Start building effective dialogue skills today; tomorrow’s decisions rely on deeper conversations within your teams, writes Sarah Rozenthuler   Imagine a team meeting where every voice is heard, diverse perspectives are valued, and decisions are made with full confidence. Sounds ideal, doesn’t it? Yet, in many organisations, the reality falls short. The missing ingredient? Effective dialogue. When done right, it transforms team dynamics and leads to smarter, more inclusive decision-making.  Effective dialogue is the catalyst that transforms a group of individuals…

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From cringe to constructive: A guide to giving feedback that sticks

Julia Milner

Discover the top feedback mistakes managers make – and how to fix them for better results. Julia Milner reveals the four-step feedback framework you need  Can I give you some feedback? Employees often cringe when they hear these words. Want to avoid the cringe? Here are some tips on how to set employees at ease and ensure your pearls of wisdom, or just simple advice, stick.   Maybe it’s time you reflected on the four pillars of feedback and how often…

Listening is part of the planning process. a young businessman sitting in the office and wearing headphones while using his laptop for a virtual meeting.

An overview of the evolving role of artificial intelligence in L&D 

Ravinder Tulsiani

Personalised training programmes, predictive insights and real-time feedback – how to leverage AI for workplace learning, by Ravinder Tulsiani  Artificial intelligence is reshaping how companies approach L&D. As organisations strive to stay competitive and innovative, leveraging AI to enhance employee training programmes is becoming increasingly crucial. This article explores the ways AI is transforming L&D, offers insights into its benefits, and provides strategies for effectively integrating AI technologies into workplace training.  L&D professionals need to be trained not only in…

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Can training prevent staff from hiding their disability?  

Chris Jay

Many employees choose not to reveal their disability in the workplace. Chris Jay explores why, and explains how the right training programmes can improve disability disclosure  It’s virtually impossible to tackle a problem that you don’t know exists, which is the position many organisations are in when it comes to addressing hidden disability disclosure in the workplace.   Around 12.8 million people in the UK have a disability you can’t see  Take for example, a member of staff who has a…

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The new workforce challenge: Blending digital skills with human expertise 

Pete Humphreys

Bridge the Gen Z skills gap with early-career development focused on tech and human skills, writes Pete Humphreys In today’s rapidly evolving business landscape, organisations face a critical challenge: developing talent that can thrive in the digital age while maintaining essential human skills. This challenge is particularly acute when it comes to integrating Generation Z, those born during the mid-1990s and early 2010s, into the workplace as the skills gap between education and employment continues to widen.  Prioritising early-career development can yield…

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TJ interviews: Head of HR Laura Maffucci

Jo gets the lowdown from Laura Maffucci on AI’s game-changing impact on talent management strategies Training Journal: You are Head of HR at G-P. What does your role entail and what strategic tips can you share for L&D professionals? Laura: I am responsible for the company’s global workforce, talent and employee experience. I firmly believe that diversity of thought is paramount for a healthy workspace, and aim to foster a culture where people have equal voice and opportunity to contribute…

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Strengthening the backbone: Manager training is crucial for organisational health

René Janssen

Helping managers thrive is essential for team engagement and organisational success. René Janssen explains how comprehensive training provides the tools to address today’s challenges When you’re a manager, the pressure comes from all sides. Including balancing organisational goals, team dynamics and individual performance amid the complexities of modern work environments. These challenges tend to accumulate quickly and, if left unaddressed, can significantly increase the risk of burnout.    Investing in a manager is investing in the entire organisation’s wellbeing  Managers are…