Artificial Intelligence
TJ podcast: Learning’s human heartbeat: L&D then and now – episode 329
At TJ’s 60th Anniversary Conference, Andrew Jacobs discusses with Laura Overton and Kirsty Lewis what L&D has gained and lost over six decades. The exploration goes from laserdiscs to AI, classrooms to communities, and why social, human learning still matters more than ever for performance, culture, connection and future readiness. Podcast summary: Created by ChatGPT…
Continue Reading TJ podcast: Learning’s human heartbeat: L&D then and now – episode 329
Planning for tomorrow’s workforce, today
Cory Steinle explores how automation, AI, and shifting market needs are transforming workforce planning. By combining task and skills intelligence with ethical AI, organisations can shift from reactive hiring to proactive strategy, redeploying talent, boosting agility, and making good people decisions that keep pace with the speed of business change. Organisations are navigating a workforce…
Communication
The annual survey is broken – real-time feedback is the future
Annual engagement surveys are falling short, they are too slow, static and disconnected from real workplace realities. Dan Buckley explores how continuous, real-time feedback tools are transforming how organisations listen to employees, spot problems early and act faster. The result? More trust, better decisions and a truly dynamic employee experience. For years, annual engagement surveys…
Continue Reading The annual survey is broken – real-time feedback is the future
Redundancy isn’t just business, it’s personal
Andy Evans shares the deeply personal story of being made redundant and the emotional and professional aftermath. Drawing on lived experience and learning theory, he explores how leaders can handle redundancy with humanity, and reflects on how moments of loss can spark growth, resilience, and a renewed sense of purpose. It was 8:45 on a…
Continue Reading Redundancy isn’t just business, it’s personal
Creativity & Innovation
From vendor to value partner: Turning learning conversations into real impact
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates into behaviour change and business value inside modern organisations today. This discussion explores how external…
Read More » From vendor to value partner: Turning learning conversations into real impact
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice…
Culture
TJ podcast: Learning’s human heartbeat: L&D then and now – episode 329
At TJ’s 60th Anniversary Conference, Andrew Jacobs discusses with Laura Overton and Kirsty Lewis what L&D has gained and lost over six decades. The exploration goes from laserdiscs to AI, classrooms to communities, and why social, human learning still matters more than ever for performance, culture, connection and future readiness. Podcast summary: Created by ChatGPT…
Read More » TJ podcast: Learning’s human heartbeat: L&D then and now – episode 329
The leadership imperative: Shaping AI culture from the top
Vishaal Gupta argues that building an AI-ready workforce is less about technology and more about culture. From transparent leadership to continuous learning, this feature lays out how organisations can move beyond hype to action, bridging people readiness gaps, reducing risk, and turning AI into a true strategic advantage for organisations. AI is fundamentally transforming organisations,…
Read More » The leadership imperative: Shaping AI culture from the top
Leadership
Why customer service should be a leadership priority
Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset, skills, and leadership needed to make customer focus everyone’s responsibility. The cost of neglecting customer…
Read More » Why customer service should be a leadership priority
Too busy to think: Why clarity, influence and inspiration begin with intention
Sue Stockdale explores why thinking time is so critical for effective leadership. When leaders slow down, clarity returns, influence grows, and energy builds. This insightful piece shares practical ways to reclaim space for reflection, helping leaders shift from reactive to intentional, and inspiring others through purpose-driven presence, not constant motion. If there’s one symptom I…
Read More » Too busy to think: Why clarity, influence and inspiration begin with intention
Professional Development
My book ‘AI for People Professionals’ was a human-first experiment
Behind the pages of a book shaped by humans and machines, Erica Farmer shares the creative highs, challenges and lessons from writing ‘AI for People Professionals’. From neurodivergent-friendly workflows to AI-supported thinking, it’s a candid look at what it means to write about the future of work in real time. When I started writing my…
Read More » My book ‘AI for People Professionals’ was a human-first experiment
From vendor to value partner: Turning learning conversations into real impact
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates into behaviour change and business value inside modern organisations today. This discussion explores how external…
Read More » From vendor to value partner: Turning learning conversations into real impact
Strategy
My book ‘AI for People Professionals’ was a human-first experiment
Behind the pages of a book shaped by humans and machines, Erica Farmer shares the creative highs, challenges and lessons from writing ‘AI for People Professionals’. From neurodivergent-friendly workflows to AI-supported thinking, it’s a candid look at what it means to write about the future of work in real time. When I started writing my…
Read More » My book ‘AI for People Professionals’ was a human-first experiment
The leadership imperative: Shaping AI culture from the top
Vishaal Gupta argues that building an AI-ready workforce is less about technology and more about culture. From transparent leadership to continuous learning, this feature lays out how organisations can move beyond hype to action, bridging people readiness gaps, reducing risk, and turning AI into a true strategic advantage for organisations. AI is fundamentally transforming organisations,…
Read More » The leadership imperative: Shaping AI culture from the top
Talent & Skills
Planning for tomorrow’s workforce, today
Cory Steinle explores how automation, AI, and shifting market needs are transforming workforce planning. By combining task and skills intelligence with ethical AI, organisations can shift from reactive hiring to proactive strategy, redeploying talent, boosting agility, and making good people decisions that keep pace with the speed of business change. Organisations are navigating a workforce…
The AI acceleration of careers: Why the next generation of managers will arrive sooner than we think
AI is transforming early careers, not by eliminating them, but by accelerating them. John Schneider explores how companies like PwC are rethinking onboarding and leadership development, equipping new hires to supervise AI from day one. The challenge? Ensuring tomorrow’s leaders don’t miss the vital learning today’s grunt work once offered. There’s a common refrain in…
Technology & Future of Work
TJ podcast: Learning’s human heartbeat: L&D then and now – episode 329
At TJ’s 60th Anniversary Conference, Andrew Jacobs discusses with Laura Overton and Kirsty Lewis what L&D has gained and lost over six decades. The exploration goes from laserdiscs to AI, classrooms to communities, and why social, human learning still matters more than ever for performance, culture, connection and future readiness. Podcast summary: Created by ChatGPT…
Read More » TJ podcast: Learning’s human heartbeat: L&D then and now – episode 329
Planning for tomorrow’s workforce, today
Cory Steinle explores how automation, AI, and shifting market needs are transforming workforce planning. By combining task and skills intelligence with ethical AI, organisations can shift from reactive hiring to proactive strategy, redeploying talent, boosting agility, and making good people decisions that keep pace with the speed of business change. Organisations are navigating a workforce…
Wellbeing & Mental Health
Redundancy isn’t just business, it’s personal
Andy Evans shares the deeply personal story of being made redundant and the emotional and professional aftermath. Drawing on lived experience and learning theory, he explores how leaders can handle redundancy with humanity, and reflects on how moments of loss can spark growth, resilience, and a renewed sense of purpose. It was 8:45 on a…
The human side of AI: Why wellbeing is the next core capability
Artificial Intelligence is reshaping work at speed, but human wellbeing is struggling. TJ Conference speaker Tom Bryant explores how L&D can take the lead in building wellbeing as a skill, designing more human-centric workplaces and using AI with intention to support emotional intelligence, resilience and adaptability in the modern workplace. Artificial intelligence is transforming the…
Read More » The human side of AI: Why wellbeing is the next core capability
