Technology
A week in the life of: An eLearning Accessibility Consultant
From client consultations and auditing content, to training, writing and research, it’s a busy schedule for Susi Miller of eLaHub Running a business involves wearing many hats, and as the founder and Director of eLaHub, my days are filled with a variety of tasks – from client consultations and auditing, to training, writing and research. It’s a role that constantly evolves, and I wouldn’t have it any other way Of course, there’s also the usual list of responsibilities…
Serving up success by elevating restaurant & cafe standards through e-learning
Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 out of 10 people, according to American Express, prefer to be clients of a company that delivers overall great service. There’s a lot that contributes to a customer experience of visiting a restaurant: It’s excellent menu and location, ambience and vistas, loyalty programs and cleanliness, quality of being waited on…
Keeping an organisation and people safe – the critical role of L&D
How L&D professionals can help businesses mitigate complex security risks through effective training and leadership – with insights from Richard Mackintosh and Sarah Keeling It is widely acknowledged that the world is more dangerous than at any time since 1945. Recent disruptions to world IT systems, caused by a patching update, are a stark warning of the risks we run because of our interconnectedness and dependencies. Instability in Europe and the rise of China, all underpinned and dependent upon emergent…
Enterprise has a problem with AI training. How can it be personally applicable and scalable at the same time?
Organisations face a false choice between reach and relevance when it comes to AI training – Josh Wöhle reveals why this challenge extends beyond business efficiency to broader societal impact AI is the new Microsoft Office in the workplace. It’s a must-have. The World Economic Forum predicts that 75% of companies plan to adopt AI technologies by 2027. But – and it’s a big but – there’s a significant gap between what people learn about AI in theory and how they actually…
Negative sentiment, positive impact: AI in the digital workplace
Despite AI’s potential to combat digital noise, streamline workflows and transform workplaces, employees remain uneasy – Chris Ciauri examines how leaders can address these concerns Enterprise leaders need no convincing of AI’s potential to maximise the performance of their organisations. Yet the prospect of widespread AI in the workplace is a source of unease for many employees. When tools designed to make work easier start having the opposite effect, our approach must evolve Much of that concern stems from anxiety…
Gamifying extended reality training: Taking workplace L&D to the next level
Innovative training through gamification and XR increases productivity, creating safer, immersive, and engaging learning experiences – Ben Bennett explores the potential successes The gamification of workplace training and professional development has emerged as a transformative force in the corporate landscape, revolutionising how organisations approach employee learning and skill enhancement. Gamification is applying game mechanics or elements to a non-gaming environment, in this case learning systems, platforms or interventions. 61% of those who receive non-gamified training feel bored and unproductive…
From BBC News to events: Mastering professional video with just an iPhone
Convenience meets quality with fast, discreet, powerful video on smartphones for your next learning intervention – Kevin Davids shares his approach and why he filmed World of Learning 2024 with a mobile device “The best camera is the one you have with you” is often attributed to Chase Jarvis from his 2009 book, where he included photos captured with an early iPhone. Since then, technology has evolved in leaps and bounds, making this quote truer today than ever before. That’s…
A week in the life of: The Editor of Training Journal
What does being the Editor of a learning content website involve? Jo Cook enlightens us I developed a desire to write when I was 12 years old and was always drawn to periodicals rather than newspapers or novels. I have no idea why; it just seemed to happen naturally. My role for Training Journal is part time (currently just one and a half days a week) and, being the creative person I am (my mum would say awkward), I’m flexible…
TJ podcast: Gender, AI, and the pursuit of equity – episode 324
Discussing AI perpetuating existing gender imbalances, men’s health awareness, perimenopause support and L&D gender perception Podcast summary: Created by Cleanvoice The podcast explores the complex relationship between gender and AI, discussing how design choices by developers can influence how users perceive the gender of AI assistants. Research shows men are more likely to use AI technology compared to women, mirroring gender imbalances in the workplace. The speakers examine how gender biases and perceptions impact AI adoption and use, emphasizing the…
An overview of the evolving role of artificial intelligence in L&D
Personalised training programmes, predictive insights and real-time feedback – how to leverage AI for workplace learning, by Ravinder Tulsiani Artificial intelligence is reshaping how companies approach L&D. As organisations strive to stay competitive and innovative, leveraging AI to enhance employee training programmes is becoming increasingly crucial. This article explores the ways AI is transforming L&D, offers insights into its benefits, and provides strategies for effectively integrating AI technologies into workplace training. L&D professionals need to be trained not only in…
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