Communication
From slow lanes to sprints: how Agile transformed our L&D delivery
Doubling output without burning out, Nassia Katroutsou shares how Agile project management reshaped her L&D team’s approach to course creation. Through clear preparation, sprint cycles and regular SME feedback, they boosted speed and quality, proving that with the right mindset, even small teams can deliver big, sustainably and with impact. When I first took over a small team of instructional designers, our content delivery cycles were slow and unpredictable. The company’s products and processes were complex, the audiences incredibly diverse…
The power of psychological safety in uncertain times
Psychological safety helps people speak up, share ideas, and learn from mistakes, essential in fast-moving workplaces. It’s not about removing fear but creating trust and openness. Steve Macaulay and David Buchanan explore what psychological safety looks like, why it matters, and how leaders can create a culture that supports it. Do you feel safe to speak up at work? Can you ask questions, raise concerns, and offer new ideas without hesitation? If not, you’re not alone, and your organisation could…
Remote work works: how clarity, connection and trust fuel success
Remote work isn’t just a legacy of the pandemic, it’s a powerful way to collaborate when done with intention. Nassia Katroutsou shares how her global teams built trust, accountability and performance through clarity, connection and agile practices, proving remote work can be inclusive, flexible and deeply human at its best. Working from home is often associated with the COVID era, yet it existed long before that, and it’s here to stay. While nobody doubts the power of meeting people face-to-face…
EQ isn’t enough: How CEOs are tapping into deeper wisdom
Modern leaders face more than just business challenges, they’re navigating purpose, pressure, and people in a world that often feels unmoored. What if the real leadership edge isn’t just empathy, but a deeper kind of awareness that connects values, meaning and resilience? Yosi Amram looks at a shift from within. In today’s hyper-speed, AI-driven, burnout-ridden world, emotional intelligence (or EQ) is no longer optional for leaders. They’re expected to be self-aware, empathetic, and emotionally attuned, not just to bolster workplace…
Is app overload the new burnout when it comes to workplace L&D?
L&D teams face a quiet but costly threat: learning is lost in the noise of tool fatigue. Disconnected platforms pile up, learners disengage, and training becomes just another task. Will Emmerson explores how integrating systems and simplifying access can make learning part of everyday work, not an overwhelming digital chore. It wasn’t too long ago that burnout was the workplace epidemic of the moment. Long hours, bulging inboxes, and frazzled employees dominated the headlines. Today, however, a new form of…
L&D’s moment to reboot management for a hybrid world
Hybrid working isn’t broken; but it is being left to chance. Gary Cookson shows how L&D can fix it: define team norms, build purposeful onsite experiences, enable collaboration and management capabilities, and support individuals with real-time learning tools. Enabling hybrid by design, can only drive improve engagement, productivity and retention. Why are we still talking about hybrid working? Isn’t it all so very 2022? Not so. It is often in the media as various organisations (or, more specifically, the leader…
Training could turn whistle-blowers into culture changers
Whistleblowing is becoming more common, but many organisations still fail to handle it effectively. Dispute resolution expert Paul O’Donnell argues that managers need better training to distinguish between grievances and whistleblowing, protect staff from retaliation, and build healthier workplace cultures. Otherwise organisations risk mistrust, reputational damage, and costly legal consequences. The Alan Turing Institute suddenly became front page news in August after staff went public with claims of poor leadership, a ‘toxic culture’, and fears of funding being withdrawn. Even…
The crucial link between appreciation and emotional intelligence
Recognition isn’t just about boosting morale, it’s a powerful driver of emotional intelligence. Stuart Cheesman dives into why showing appreciation helps employees feel connected, empathetic and more self-aware. Discover how this simple act can foster high-performing teams and improve workplace culture across the board. Yes, it really is that important! Leaders’ understanding of emotional intelligence (EQ) has altered in recent times. Once thought to be an inherent characteristic that you either do or don’t have, emotional intelligence is now understood…
L&D teams are the key to the AI and human skills double whammy
As AI reshapes organisations, L&D professionals face a dual challenge: meeting growing technical demands while supporting behavioural change. Lynsey Whitmarsh explores how learning teams can use their unique strengths, connections, creativity, behaviour change and insights, to drive strategic reskilling and ensure AI adoption enhances rather than isolates the modern workforce. As companies use AI to drive efficiencies or boost productivity, how these fast-emerging tools can be used in workforces’ strategic learning and reskilling, remains open to debate. Global research has…
When reviews backfire: How smart managers turn damage into growth
Appraisals gone wrong can leave employees feeling anxious, rejected and disengaged. Drawing on psychological insights, Srideep Sarkar and Anu Sarkar explain how managers can navigate these moments with care. Learn how to rebuild trust, restore confidence and transform even the toughest performance conversations into catalysts for learning, resilience and growth. Performance appraisals are meant to provide clarity, motivation, and a roadmap for growth. But for many employees, they bring frustration, disappointment, and even self-doubt. This is aptly indicated by a…
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