Communication
Redundancy isn’t just business, it’s personal
Andy Evans shares the deeply personal story of being made redundant and the emotional and professional aftermath. Drawing on lived experience and learning theory, he explores how leaders can handle redundancy with humanity, and reflects on how moments of loss can spark growth, resilience, and a renewed sense of purpose. It was 8:45 on a September morning when the meeting invite appeared in my inbox. No context, no agenda, just a 3:00pm slot with my CPO and HR. I didn’t…
Psychological safety is the missing piece in your AI strategy
AI is changing the workplace, but without psychological safety, adoption efforts risk falling flat. Erica Farmer explores why trust, openness and permission to fail are essential for innovation, and shares practical steps for leaders, HR and L&D to create a culture where people can learn, experiment and thrive with AI. Artificial intelligence is reshaping the world of work faster than most organisations can adapt. From productivity tools to advanced data analytics and talent systems, AI now sits quietly in the…
Stop reporting and start persuading: Unlock the potential of your learning data for business impact
Most L&D teams collect data, but few translate it into the business language that decision-makers value. iSpring’s global survey reveals a “translation problem” holding many teams back. Tanya Galton shares insights into three L&D maturity clusters, along with practical steps to boost your influence, impact, and alignment with business priorities. Are you being heard in the boardroom or are you overlooked when L&D budgets are allocated and cut? When you lead or manage L&D in your company, understanding the level…
TJ podcast: Beyond courses: How AI transforms L&D into a strategic business partnership – episode 328
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine impact in terms of performance, relevance, and real business value. Key takeaways: Created by CleanVoice Podcast summary: Created by CleanVoice and edited by ChatGPT Jo Cook, Erica Farmer, and Josh Bersin explore how AI is reshaping learning and development from…
Too busy to think: Why clarity, influence and inspiration begin with intention
Sue Stockdale explores why thinking time is so critical for effective leadership. When leaders slow down, clarity returns, influence grows, and energy builds. This insightful piece shares practical ways to reclaim space for reflection, helping leaders shift from reactive to intentional, and inspiring others through purpose-driven presence, not constant motion. If there’s one symptom I see time and time again in my coaching work with leaders, it’s this: thinking time is in critically short supply. The people I work with…
Can strategic growth and people-first values truly go hand in hand?
High growth can strain culture, yet scaling with intent keeps people, clients and communities front and centre. Invest in learning, wellbeing and inclusive leadership; align acquisitions to values; embed in local economies; measure performance, not just speed. Heidi Thompson argues that the real challenge is to grow while protecting values. It is well documented that a strict growth mindset can often come at the expense of a people-first culture, demonstrated in McKinsey research, which shows that many high-growth companies struggle…
From slow lanes to sprints: how Agile transformed our L&D delivery
Doubling output without burning out, Nassia Katroutsou shares how Agile project management reshaped her L&D team’s approach to course creation. Through clear preparation, sprint cycles and regular SME feedback, they boosted speed and quality, proving that with the right mindset, even small teams can deliver big, sustainably and with impact. When I first took over a small team of instructional designers, our content delivery cycles were slow and unpredictable. The company’s products and processes were complex, the audiences incredibly diverse…
The power of psychological safety in uncertain times
Psychological safety helps people speak up, share ideas, and learn from mistakes, essential in fast-moving workplaces. It’s not about removing fear but creating trust and openness. Steve Macaulay and David Buchanan explore what psychological safety looks like, why it matters, and how leaders can create a culture that supports it. Do you feel safe to speak up at work? Can you ask questions, raise concerns, and offer new ideas without hesitation? If not, you’re not alone, and your organisation could…
Remote work works: how clarity, connection and trust fuel success
Remote work isn’t just a legacy of the pandemic, it’s a powerful way to collaborate when done with intention. Nassia Katroutsou shares how her global teams built trust, accountability and performance through clarity, connection and agile practices, proving remote work can be inclusive, flexible and deeply human at its best. Working from home is often associated with the COVID era, yet it existed long before that, and it’s here to stay. While nobody doubts the power of meeting people face-to-face…
EQ isn’t enough: How CEOs are tapping into deeper wisdom
Modern leaders face more than just business challenges, they’re navigating purpose, pressure, and people in a world that often feels unmoored. What if the real leadership edge isn’t just empathy, but a deeper kind of awareness that connects values, meaning and resilience? Yosi Amram looks at a shift from within. In today’s hyper-speed, AI-driven, burnout-ridden world, emotional intelligence (or EQ) is no longer optional for leaders. They’re expected to be self-aware, empathetic, and emotionally attuned, not just to bolster workplace…
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