Communication
Winning buy-in: Why L&D leaders need sharper communication
L&D leaders face budgets, hybrid distraction and sceptical audiences, so influencing matters more than ever. Isobel Rimmer argues presentation and communication skills are a strategic capability for every leader, not just sales. She shares tools, from audience outcomes to an ABCD structure and storytelling, to build confidence and win buy-in. It’s tough being a leader in learning and development, and it’s getting tougher. How do you influence sponsors to fund development when budgets are squeezed? Persuade employees to embrace training,…
When leaders look away and employees push back, L&D can be the bridge
In organisations with constant transformation, change stalls when employees resist and leaders disengage. This article shows how L&D can interpret pushback as information, rebuild leadership visibility, create listening loops, align learning to purpose, and reinforce new habits so change sticks in daily work. Anne Katrine Carlsson Sejr shows us how. In most organisations today, transformation is the norm rather than the exception. New systems, new organisational designs, new strategies. Yet too often, transformation efforts stall because the people expected to…
Starving for questions in the age of instant answers
Gargi Bhatt explores why disciplined questioning is making a comeback as work gets more complex and AI makes quick answers effortless. Drawing on Socratic dialogues, coaching and action learning, she shows how inquiry strengthens critical thinking, surfaces assumptions and builds reflective capacity, helping navigate uncertainty with clarity, curiosity and courage. In a world obsessed with having the answers quick, clear, and confident, there is something quietly revolutionary about not knowing. As organisations grapple with rapid change, complexity, and the uncomfortable…
Contribution without collapse: Unlocking unique impact beyond job titles
Drawing on two Make Your Brain Work Podcast episodes, applied neuroscience expert Amy Brann and medical doctor Dr Jessie Gulsin unpack why contribution boosts motivation yet can become risky when fused with your identity. The piece offers practical tips for L&D to build sustainable engagement, resilience and wellbeing without burnout. In many organisations, contribution and identity have become tightly intertwined. We are encouraged to “bring our whole selves to work” yet quietly warned not to burn out. Two recent podcasts,…
Strategic communication is not soft: Why L&D needs a strategy before silence sinks change
Steve Macaulay and David Buchanan argue that strategic communication is a core capability, not a soft skill, and L&D and HR must build it for change. From a gym takeover that went silent to practical steps on timing, channels and feedback, they show how two-way messages protect trust and performance. Communication needs to be managed strategically, and HR and L&D must embed this as a core capability. Strategic communication is the purposeful use of communication by an organisation to achieve…
Learning sticks when it’s shared: Why human learning communities more vital than ever
Samantha Hall shows that workplace learning transforms when people feel connected to others. She explores how communities spark joy, build psychological safety and accountability, surface tacit knowledge, strengthen culture and resilience, and keep development alive long after formal sessions, especially as AI speeds up access to information but not belonging. In my work as a Talent Development Manager, and in my spare time running a sober community (Sober Circle), I’ve seen first-hand how powerful community can be. Whether it’s colleagues…
“Workplace learning is at its best when it sounds like real work”
TJ Editor Jo Cook comments about the new Podcast Learning Festival, hosted by Andrew Jacobs in London, February 2026: “We strive for the most efficient and realistic learning interventions, and workplace learning is at its best when it sounds like real work: curious, human and specific. The Podcast Learning Festival brings learning and conversation craft into the same room, so we can build audio that travels, lasts, and genuinely changes what happens for people every day at work.” The Podcast…
From tasks to talent: Turning offices into learning incubators
For Gen Z, the office is both a learning space as well as a workplace, one where culture is absorbed through proximity and observation. Being intentional with desk placement, open-plan design and varied zones for focus, collaboration and private mentoring can build belonging, confidence and faster progression, writes Paul Sherwin. For Gen Z, the office is no longer just a place to complete tasks, it is a vital environment for learning, building relationships, and accelerating careers. Having spent much of…
The rise of reflective intelligence: The skill that will outlast AI
Artificial intelligence is accelerating learning, yet capability still depends on reflection. Dmitry Zaytsev tells us about reflective intelligence and why it matters in today’s largely AI-driven workplace. He shares how L&D teams can help build practical reflection habits that improve judgement, resilience, and performance across modern organisations and leadership contexts. Artificial intelligence is transforming how we learn, teach, and work. It can now generate content, design courses, and even simulate coaching conversations. Yet one skill remains entirely human: the ability…
Turning AI into your company’s brain for stronger knowledge sharing and communication
AI is fast becoming the connective tissue of modern organisations. From remote corporate teams to factory floors, smarter knowledge sharing is now a competitive advantage. Used well, AI can break down silos, speed up communication and turn scattered information into shared intelligence. Shinichiro Nakamura reveals how to make it work The UK AI market is worth more than £21bn, and is expected to grow to £1tn in 10 years. Soon, AI will be a staple in many workplaces – and there’s huge potential for solutions to transform how we transfer knowledge and manage communications between teams. …
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