The post-pandemic customer experience – part 2
In the second and final part of this feature, Sarah Cook and Steve Macaulay review the customer experience in the post-Covid era
Tag Management
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Do our best performers make lousy leaders?
Using Alexander the Great’s Hyphasis Mutiny as a case study, Rita Trehan argues that a lack of soft skills in top talent should send warning signals to organisations
Do our best performers make lousy leaders?
Using Alexander the Great’s Hyphasis Mutiny as a case study, Rita Trehan argues that a lack of soft skills in top talent should send warning signals to organisations
Making a success of remote onboarding
Humphrey Chen on how to avoid becoming ‘The Great Regret’ for incoming employees
Making a success of remote onboarding
Humphrey Chen on how to avoid becoming ‘The Great Regret’ for incoming employees
TJ Newsflash: 1 June
Returning from a bit of a break, TJ’s editor selects the latest news from the world of business, technology and learning
TJ Newsflash: 1 June
Returning from a bit of a break, TJ’s editor selects the latest news from the world of business, technology and learning
Is it time to review your goals for 2022?
Deb Lee offers advice to help business managers and leaders get ambitious goals back on target
Why pronouns matter
Joanne Lockwood (she/her) on why understanding specific language is central to understanding how gender is changing
Meeting Gen Z’s demands for learning
Ana Casic explores the latest research on Generation Z and how organisations can cultivate their young talent
