People Managers

White office wall with words MULTI-AGE WORKPLACE, refers to multi-generational workforce and age diversity in environment in office or organization

The future of work isn’t a younger workforce. It’s more flexibility

Sara Daw

Sara Daw argues that L&D must look beyond traditional full-time employment to unlock the value of a multigenerational workforce. By embracing fractional, flexible and blended working models, organisations can retain experienced talent, strengthen mentoring and succession planning, and gain the fresh insights needed to build greater resilience for the future. How do L&D professionals plan for the future of work? Focus may logically fall on developing the younger workforce to ensure business longevity. But today’s workplaces are already multigenerational, and…

Fire hydrant

The AI fire hydrant: L&D’s new job is to redesign the pipework

Erica Farmer

AI can make the creation of work dramatically faster. Unless L&D helps their organisation to change how work moves, gets judged and turns into value, the result will be pressure, not progress: stress on teams that are already at capacity, using process that weren’t designed for AI, says Erica Farmer. I keep hearing a version of the same story; someone uses AI to produce a first draft, analysis or set of options in a fraction of the usual time. Their…

Balancing AI technology with human intelligence in modern business

Why AI automation fails when organisations move too fast

Dr Wendy Lynch

Redesign workflows before deploying AI to avoid costly failures and build responsible automation. Dr Wendy Lynch explains what organisations can learn from flawed chatbots, biased recruitment tools and rushed cost-cutting, and why governance, stress-testing, human oversight and thoughtful process design are the foundations of effective, trustworthy AI adoption at scale. AI Automation is expanding exponentially and improving rapidly. As we leap ahead, it’s helpful to learn from the stumbles made by early pioneers. The cautionary tales around AI tend to…

The invisible workload of leading organisational change

Melanie Franklin

Build change capability across every leadership by combining mindset shifts, practical training and coaching. Melanie Franklin explains why people development professionals must make change management explicit, scalable and aspirational, helping managers respond confidently to uncertainty, support their teams and turn constant disruption into a source of organisational strength and progress. With every business under constant pressure to adapt to technological, environmental, and social shifts, change has become a permanent part of working life. Yet while 61% of organisations recognise change…

Resilience, the ability to be happy or successful again after something difficult or bad has happened. Creative handmade multicolored stone letters of resilience text over green sand

From unburdening the brain to bouncing back: Rethinking stress and resilience at work

Amy Brann

Design behaviour, don’t demand willpower: this article draws on Make Your Brain Work episodes with Amy Brann to explain why change snaps back to old habits. Learn how biology drives ‘resistance’, why environments beat motivation, and how L&D can use cues, if–then plans, and identity language to make change stick. Stress and resilience are often discussed as separate challenges in the workplace: one to be reduced, the other to be strengthened. Yet neuroscience tells a more integrated story. A brain…

Leadership is Action

John Adair’s three circles still shape better leadership

Steve Macaulay

A timeless framework for modern challenges, Action-Centred Leadership still offers leaders a clear way to balance results, relationships and individual needs under intense modern pressure. Steve Macaulay shows how John Adair’s enduring three-circle model remains a practical diagnostic and leadership tool for today’s complex organisational realities, no matter your seniority. Action-Centred Leadership is a common starting point in the leadership L&D toolkit. Its creator, John Adair, passed away last year, yet he leaves behind a lasting legacy of a powerful…

AI productivity is rising. Organisational performance needs to catch up

Jo Cook

Tickets are now open for TJ Conference 2026: L&D Means Business, with Erica Farmer announced as keynote speaker. Her session, The AI fire hydrant: Turning more output into better performance, explores how L&D can help organisations turn AI productivity gains into better work, stronger decisions and improved performance at scale. Tickets are now open for TJ Conference 2026: L&D Means Business, taking place on Monday 21 September at the Royal Society of Chemistry in London. This year’s conference will explore…

Ai powered productivity app interface with personalized morning routine scheduling on a transparent display

Striking the right balance between productivity and workplace wellbeing

Aleks Szymanski

Build sustainable productivity by redesigning work around focus, recovery and realistic capacity. Aleks Szymanski explains how leaders can reduce overload, encourage breaks, set clear expectations, use technology thoughtfully and model healthy boundaries, creating cultures where wellbeing strengthens performance, engagement, retention and resilience rather than competing with them at work daily. For years, productivity and wellbeing were framed as competing priorities. Push harder, the thinking went, and performance would rise, even if people paid the price. Today, that approach is proving…

Young Indian woman with glasses smiles holding laptop. She wears blue sweater. Confident student ready for work or study. Person works on computer against blue background.

Beyond the management ladder: Why Gen Z is redefining career success

Tara Ceranic Salinas

Rethink training, leadership and career progression to retain Gen Z talent. Tara Ceranic Salinas explains why younger workers value time, flexibility, mastery and meaningful impact over traditional management titles, and how organisations can create learning cultures that build skills, recognise strengths and support sustainable growth at work for everyone involved. Every generation has their own ideas about what work should look like. Climbing the corporate ladder and reaching the pinnacles of management used to be the aim, but Gen Z…

'Forget the mistake, remember the lesson' written under torn paper.

From mistakes to momentum: Building a company culture that learns

Paul Sloane

Organisations unlock innovation when they stop punishing mistakes and start learning from them, reasons Paul Sloane. From Post-it Notes to Slack and vacuum cleaners, failure can spark breakthroughs. Paul explores how psychological safety, intelligent experimentation and honest post-mortems help teams take smarter risks, adapt faster and build lasting competitive advantage. In a traditional corporate landscape, failure is disdained. However, forward-thinking organisations recognise that innovation is a numbers game. If you aren’t failing, you aren’t taking the risks necessary to stay…