HR Professionals

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A real-world approach to the employer skills gap

Wojciech Walczak

For many organisations trying to reduce their skills gap, recruitment along is not working. The recruitment process is often uncertain and expensive, and yet investment in employee training to redress the skills shortage is falling. Isn’t it time for employers to re-evaluate developing their existing talent? Wojciech Walczak discusses how. At the start of 2024, the ONS reported that there were 934,000 job vacancies in the UK, a figure that still remained above pre-Covid-19 levels. Compounding this need, Open University…

Business Leaders Embracing Diversity

Neurodiversity at work: how inclusive policies drive success

Adam Boddison

Professor Adam Boddison OBE talks about APM’s latest survey that reveals nearly all project managers see clear benefits from adjusting policies to support neurodivergent staff. This National Inclusion Week, the findings highlight a profession already making progress while still seeking better guidance to ensure even greater inclusivity across the industry. An overwhelming majority of project managers believe their company has directly benefited from extra adjustments to accommodate neurodivergent staff, a survey conducted by the Association for Project Management (APM) has…

Yellow ribbon for world suicide prevention day

Talk saves lives – why suicide needs to be part of your wellbeing strategy

Joseph Conway

Suicide remains a taboo topic in many workplaces, yet managers are often the first line of support. Joseph Conway shares why it’s vital we break the silence, and how organisations can foster safer, more compassionate environments where people feel heard, supported and able to seek help before it’s too late. Whether it’s remote or in-person, work is where most people dedicate the majority of their time. This makes managers and leaders not only highly influential in shaping the employee experience,…

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Remote work works: how clarity, connection and trust fuel success

Nassia Katroutsou

Remote work isn’t just a legacy of the pandemic, it’s a powerful way to collaborate when done with intention. Nassia Katroutsou shares how her global teams built trust, accountability and performance through clarity, connection and agile practices, proving remote work can be inclusive, flexible and deeply human at its best. Working from home is often associated with the COVID era, yet it existed long before that, and it’s here to stay. While nobody doubts the power of meeting people face-to-face…

The phrase "customer needs" displayed on a puzzle piece. To explore or comprehend the needs and desires.

Stop building and hoping: why client-first thinking is reshaping IT and training

Valerie Merrill

Clients are navigating a perfect storm of regulation, deeper cyber threats and complex AI disruption. Valerie Merrill explores why off-the-shelf training and tech no longer cut it, and how providers must shift towards customised, compliance-savvy solutions that reflect the real challenges facing today’s organisations and the people who power them. The maxim “if you build it, they will come” has long shaped the ambitions of IT innovators and training providers. Also, as trainers we do have preferences over the courses…

Two business women sit at desk discuss project details, diverse female colleagues met in office, share opinion, working on collaborative task, sales manager makes commercial offer to company client

EQ isn’t enough: How CEOs are tapping into deeper wisdom

Yosi Amram

Modern leaders face more than just business challenges, they’re navigating purpose, pressure, and people in a world that often feels unmoored. What if the real leadership edge isn’t just empathy, but a deeper kind of awareness that connects values, meaning and resilience? Yosi Amram looks at a shift from within. In today’s hyper-speed, AI-driven, burnout-ridden world, emotional intelligence (or EQ) is no longer optional for leaders. They’re expected to be self-aware, empathetic, and emotionally attuned, not just to bolster workplace…

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Is app overload the new burnout when it comes to workplace L&D?

Will Emmerson

L&D teams face a quiet but costly threat: learning is lost in the noise of tool fatigue. Disconnected platforms pile up, learners disengage, and training becomes just another task. Will Emmerson explores how integrating systems and simplifying access can make learning part of everyday work, not an overwhelming digital chore. It wasn’t too long ago that burnout was the workplace epidemic of the moment. Long hours, bulging inboxes, and frazzled employees dominated the headlines. Today, however, a new form of…

manager macht eine durchsage mit dem megafon

Forget quiet quitting! Revenge quitting is the new workplace wake-up call

Dr. Ryne Sherman

Dr Ryne Sherman explores the rise of revenge quitting, where frustrated employees walk away, but with impact, not silence. Driven by unmet needs around purpose, safety, and leadership, today’s workforce is pushing back. Here’s what organisations must do to retain talent, and why quick fixes just won’t cut it anymore. We’ll wish for quiet quitting as we’ve entered a new era of bold exits where frustrated employees aren’t just handing in their notice—they’re making sure it’s heard loud and clear.…

Professional woman talking to her team in an office meeting

The future of work: Stop confusing performance with capability

Ben Satchwell

Many organisations confuse past performance with future capability – and it’s costing them. Ban Satchwell explains why relying on outcomes alone leads to flawed decisions, missed potential and ineffective people development. To build resilient, adaptable teams, we must treat performance and capability as utterly distinct, and assess them through separate processes.  In HR, we often mistake what someone has done for what they can do. This confusion between performance and capability is one of the most persistent and costly errors…

Hybrid Working Culture sign in a busy commuter city center

L&D’s moment to reboot management for a hybrid world

Gary Cookson

Hybrid working isn’t broken; but it is being left to chance. Gary Cookson shows how L&D can fix it: define team norms, build purposeful onsite experiences, enable collaboration and management capabilities, and support individuals with real-time learning tools. Enabling hybrid by design, can only drive improve engagement, productivity and retention. Why are we still talking about hybrid working? Isn’t it all so very 2022? Not so. It is often in the media as various organisations (or, more specifically, the leader…