Opinion
Clear, kind and real: How to make communication count
Your communication skills can go from clunky to clear with just a few tweaks. From knowing what kind of chat you’re really having to handling tricky moments with empathy, it’s all about keeping it real and human. Jo Henwood explains how to keep your cool and make your message land Recently, I delivered back-to-back sessions on wellbeing, communication, coaching and feedback. While these were separate sessions, there are themes across all the topics that can make our communication more impactful. …
Beyond push-back: 5 modern truths about change resistance
Change at work feels harder than ever. But there’s more going on than people simply digging in their heels. Simon Phillips unpacks what’s really behind the push-back, from stress and burnout to wanting a proper say in decisions, and shares smart ways to help make change feel better for everyone The old wisdom about change resistance needs updating. Our post-pandemic world has transformed how people respond to workplace transformation, particularly with mental health challenges now taking centre stage in every…
The future of L&D: Focusing on potential to grow skills continuously
Rethinking hiring and learning? You’re not alone. Mark Thompson explores why a tick-box approach is out, and how spotting potential and weaving learning into everyday work can future-proof your business. From agile assessments to leadership-led learning, it’s time to invest in people who grow as fast as the world changes For years, hiring decisions have been shaped by rigid qualifications – degrees, CVs and checklists of experience. But as the workplace evolves, so must our collective hiring mindset. What if…
Think you’re ‘good’ at AI? It’s not automation, it’s augmentation that matters
Let’s bust a myth: AI isn’t just about ditching tasks, it’s about supercharging what people can do at work. In this eye-opener, Joshua Wöhle breaks down why augmentation, not automation, is where the real magic happens, and how it’s reshaping productivity, potential and even what your job might look like Many organisations are approaching AI with a fundamental misunderstanding. I’m seeing plenty of enthusiasm for AI adoption, but there’s a concerning pattern: companies are focusing on building systems that automate and remove…
Unlocking productivity: How gamification transforms the workplace
Get the impression your people are bored of the daily grind? Gamification could be your secret weapon for sparking energy and engagement in the workplace. Marisa Pereira shares smart, practical tips for making work more interactive, rewarding and fun, without losing focus on performance, collaboration and what really drives motivation In today’s increasingly remote work environment, companies are exploring innovative ways to boost employee motivation and productivity. Gamification – the integration of game-like elements into work processes – is gaining…
Why AI coaching for soft skills fails without the right data
AI coaching sounds clever. But most tools fall flat when it comes to soft skills. Why? As Petr Kanaev explains, it’s not just about algorithms, it’s about data. Without context, outcomes and expert input, the feedback fails. The good news? With the right foundation, AI can help your employees grow AI-powered coaching tools are gaining traction in workplace learning – especially as organisations seek scalable ways to develop soft skills in hybrid and remote settings. From conversational agents to automated feedback platforms,…
Designing for growth and outcomes: How the legal sector is rethinking the role of the office
The legal office is getting a glow-up. From hybrid work hacks to smarter spaces that impress clients and keep staff happy, Adrian Gleeson explores how law firms are rethinking their environments. This isn’t about adding beanbags and pool tables. It’s about designing spaces that drive performance, loyalty and long-term success Like many other sectors, law firms are facing pressure to perform on more fronts than ever – in attracting and retaining top talent, meeting hybrid working expectations, strengthening client relationships,…
Creating interactive learning experiences with AI
AI is revolutionising how we learn. From branching scenarios to digital avatars and virtual coaches, Marlon Fuentes explores how personalisation, interactivity and neuroscience are combining to create more effective training. The future of learning isn’t just digital, it’s intelligent, immersive and evolving as fast as the workplace. Are you ready? The future of work is being reshaped by the rise of artificial intelligence (AI) and automation, necessitating continuous learning and adaptation. By 2030, while automation is projected to displace 92…
Forget AI efficiency — creativity is the real workplace edge
As AI transforms the workplace, the spotlight shifts to soft skills — creativity, empathy and adaptability — that machines can’t replicate. L&D professionals play a vital role in nurturing uniquely human traits, preparing employees to keep pace with change, and to thrive in it. The future of work is deeply, defiantly human. AI may be changing the game, shaking up the way we work and making everything more efficient, but here’s the thing: the more AI takes over the routine,…
Training is the new branding: how development drives employer reputation
Training isn’t just a nice perk – it’s a strategic pillar of employer branding. From onboarding to leadership, development shapes perception, performance, and staff retention. This article from Lucas Marshall and Jason Braun explores how outcome-based learning and smart design can future-proof your brand, boost ROI, and create truly aspirational workplaces. Employment branding is big business. According to a report from LinkedIn’s Talent Solutions division, 75% of job seekers consider an employer’s brand before even applying for a job, while…
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