Features
The third wheel: the complex relationship between organisations, vendors and consultants
Struggling with vendor issues? A consultant’s sharp insight and unbiased advice can turn things around, as Andrew Jacobs explains You know that awkward moment when you’re in a restaurant and you see a couple at another table having a difficult conversation? You can tell by their body language; they’re detached and not really listening to each other. You’ll see one of them (usually a man) trying to impress the other with grandiose statements about the future. All the while, the…
Elevating Learning Operations: Mastering the LearnOps Maturity model
Your four-step guide to transforming L&D from support function to key driver of business success, by Ryan Austin In today’s dynamic and competitive business landscape, learning and development (L&D) is increasingly being recognised as a strategic function vital to an organisation’s growth and sustainability. However, many organisations struggle to move beyond basic, reactive L&D operations. The LearnOps Maturity model provides a comprehensive roadmap for elevating L&D from a support function, or in some cases a cost centre, to becoming a…
The venture capitalist’s guide to HR strategies
Discover how empathy, technology and Gen Z insights can effectively attract and retain top talent in startups and established companies, with expert tips from venture capitalist Victor Orlovski Human resources is crucial to the functionality of an organisation, particularly startups. In my role as a venture capitalist (VC), I’ve observed how the people profession extends beyond administrative management and training to significantly influence talent acquisition. My involvement with various startups has afforded me insights into effective people strategies essential for…
Empathy in action: Immersive learning as a catalyst for inclusion
Immersive learning creates engaging, realistic and empathetic learning experiences that help to boost workplace inclusion. Paul Anderson-Walsh explains There are lots of different learning activities to engage the brain, and they have varying impacts on our understanding, short and long term memory encoding and recall. I am certain that many of us spend too much time reading and too little time reflecting. If we split our reading time in half – dedicating one part to reading and the other to…
Regulation in the coaching industry: Navigating the path to professionalism
The rapid expansion of the UK coaching industry has raised questions about quality and oversight. Andy Chandler explores whether regulation is the solution to maintaining professionalism in this growing field The coaching industry in the UK has experienced remarkable growth over the past few decades, expanding into various niches, including executive coaching, life coaching, and wellness coaching. However, with this expansion comes a significant challenge: the lack of standardised regulation and oversight. Regulation could serve to elevate the credibility of…
What is the Kirkpatrick model? A comprehensive guide for L&D professionals
The Kirkpatrick assessment model evaluates the effectiveness of training programmes. Learn how to use it with these tips from Eleanor Hecks The Kirkpatrick model is an evaluation tool that has set many learning and development (L&D) professionals up for success. It is a proven method that training managers have used to increase skills and knowledge across various workplace topics. Whether new to the model or looking to refine evaluation practices, understanding this assessment model in-depth is the first step to maximising the success of…
Unlocking hope and belonging: The hidden keys to employee wellbeing and retention
The impact of hope, belonging and manager support in transforming employee wellbeing and mental health. Insights from Brad Smith Research has shown that resilience offers organisations many competitive advantages. Highly resilient staff are much less likely to mention burnout, compensation, work-life balance, or lack of purpose as motives for quit intentions compared to their less resilient colleagues. Other psychological resources that can help buffer against such strains, and facilitate employee thriving, resilience and performance, are hope and belonging. These crucial yet…
How is AI affecting employee learning and development?
Is AI the silver bullet for L&D? How can we take advantage and remain human? In this feature, Jo Cook looks at the evidence and shares her perspective The use of generative AI holds so much for so many people – the promise of productivity gains, the overwhelm of selecting the right technologies, challenges of skilling people and the worry of future repercussions of an independent intelligence. Artificial intelligence is having a big impact on learning and development already, and…
Maximise investment in your line managers with an enabling environment
Line managers are pivotal to business success – support them to boost performance and drive impact with these tips from Steve Macaulay and David Buchanan Why do line managers matter to L&D? Line managers create the environment – the resources and support that allow staff to perform their roles. But are we creating an enabling environment for line managers? Here is how L&D and HR can help. Today’s line managers are your source of tomorrow’s top team Your line…
From chaos to clarity: Mastering documentation for work processes
Discover key insights and techniques for effective, process documentation, with clear guidance from Jo Cook I saw a Facebook meme recently that went a bit like this: Me as a youth: Don’t tell me what to do! Me as an adult: Would someone please tell me, in intricate detail, with timings, exactly what I’m supposed to do. Good quality work often has a good quality process to guide it, so that there’s consistency, quality and clear outcomes. On a contract…
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