Features
7 people management tips for first-time managers
If you are new to managing people, Mendy Slaton shares insights to improve your approach Some people are born to be managers, and others have management thrust upon them. In fact, a 2023 study by CMI found that a staggering 82% of workers entering management positions have not had any formal management and leadership training, adding to the stock of “accidental managers”. Managers have a unique power to shape the environment and attitudes within the organisation Whether “accidental” or not,…
Did your skipped workouts and holiday indulgence actually help your brain? Surprising science says… Yes!
Neurogenesis, synapses, pathways… Ricci Masero explains the importance of having a break for your brain If you’re feeling a bit guilty about missing some gym sessions and indulging in chocolate over the holidays, science might have some good news for you. Research suggests that taking breaks from exercise and enjoying dark chocolate could benefit your brain development. Let’s explore how your holiday habits might have been helping your neuroplasticity all along. Understanding neuroplasticity: Your brain’s superpower First, let’s break down…
Will it work for us? How to assess and implement new organisational strategies
Do you select Agile? Six Sigma? How do encourage change? Steve Macaulay shares his insight From Six Sigma to Lean, Agile, and employee engagement1, many strategies promise to transform organisations by improving efficiency, quality, and customer satisfaction, and ensuring employees are motivated and committed. A well-implemented framework can indeed help organisations deliver high-quality products, adapt to change, and maintain a competitive edge. Before implementing any new approach, it’s essential to identify your organisation’s underlying issues However, leaders often rightly ask,…
The hybrid landslide: How leaders can empower today’s employees with flexibility
Frank Weishaupt advises creating a culture of accountability and training managers to improve hybrid performance Over the past five years, companies have witnessed dramatic changes to the way we work. During the pandemic, many workers and businesses learned how to grapple with remote work for the first time, which eventually evolved into a hybrid model as employees began venturing back into the office. Times have changed and expectations shifted when it comes to the way we work Today, some businesses…
Gen Z talent, productivity and potential unlocked with three keys
Coaching, skill development and a collaborative workplace culture helps Gen Z thrive and boost productivity – Katie Mahony explains Generation Z face some unique pressures stepping into the workplace. According to a 2023 Gallup report, Gen Z workers show higher levels of stress and anxiety than any other generation. One may argue that transitioning from a reasonably predictable world of education to a workplace undergoing massive digital change, together with wrestling with a new set of post-pandemic expectations, places significant pressure…
A week in the life of: An eLearning Accessibility Consultant
From client consultations and auditing content, to training, writing and research, it’s a busy schedule for Susi Miller of eLaHub Running a business involves wearing many hats, and as the founder and Director of eLaHub, my days are filled with a variety of tasks – from client consultations and auditing, to training, writing and research. It’s a role that constantly evolves, and I wouldn’t have it any other way Of course, there’s also the usual list of responsibilities…
Lessons from anthropology: A new lens to understand organisational culture
How the study of what makes us human can enable more meaningful behaviour at work – with insights from business psychologist, Lucy Cox Grasping workplace behaviour is no easy task. While traditional approaches offer some insight, they often fall short of uncovering the deeper reasons behind people’s actions. To gain a more profound understanding of what motivates behaviour, could we draw inspiration from anthropology? And how might this perspective provide new insights into driving cultural change? This article explores these…
Serving up success by elevating restaurant & cafe standards through e-learning
Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 out of 10 people, according to American Express, prefer to be clients of a company that delivers overall great service. There’s a lot that contributes to a customer experience of visiting a restaurant: It’s excellent menu and location, ambience and vistas, loyalty programs and cleanliness, quality of being waited on…
The art of authentic presentations: Tips from stage to screen
Do you dread public speaking? Transform nerves into confidence with strategies from actor Lorena Bernal Public speaking can be intimidating, especially if you feel unprepared. In my experience, the key to delivering a powerful presentation starts with preparation. But it’s more than just knowing the material – it’s about aligning with the message you’re sharing. Public speaking becomes easier when you take the focus off yourself and place it fully on the message As someone who has stood on…
A week in the life of: A trainee psychotherapist
Balancing work, studies and a placement isn’t easy, but Anita Guru is relishing the challenge Rewind to 2020 at the start of the pandemic: I could foresee significant challenges for mental health. The trauma people experienced wasn’t solely from contracting Covid, but also from isolation, lack of human interaction, an absent sense of community, and fear for their safety. I knew these would have huge implications going forward. Switching off ‘therapist mode’ with friends and family has been a learning curve For…
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