Features
Burnout in the basement: The unseen cost of ignoring cyber awareness
René-Sylvain Bédard exposes the leadership gaps fuelling cybersecurity burnout. From misplaced responsibility to executive blind spots, cyber teams are left overwhelmed and unheard. He argues for a shift in mindset, where L&D plays a vital role in awareness, resilience, and restoring balance for those defending us against constant digital threats. In most organisations today, cybersecurity knowledge is often overlooked in employee training, leaving both staff and dedicated cyber teams overworked and exposed. Based on this, and the rise of cyberattacks,…
From knowledge hoarding to knowledge sharing: Social learning is the shift L&D can’t ignore
Social learning is more than a buzzword. It’s the missing piece for today’s Learning and Development teams. Nathan Kracklauer dives into why learning from, about and alongside others creates better outcomes. If you want real engagement and deeper impact, it’s time to put people back at the heart of learning “I’d never heard the term ‘social learning’ before,” said Sue, a Learning and Development professional at a recent roundtable. “But that sounds like exactly what I’m looking for – tell…
Deskilled by design: How L&D plays a key role in driving effective adoption of AI in aviation
A recent McKinsey report has cast a spotlight on the aviation industry’s future. As AI and automation accelerate across the sector, Charlie Kneen issues a stark warning: unless these technologies are intentionally embedded into learning and development and core business processes, the industry risks entering a dangerous era of deskilling AI will no doubt boost productivity, but it also threatens to erode something far more valuable: the human edge, judgment, communication and critical thinking – the very capabilities that frontline aviation staff…
When reviews backfire: How smart managers turn damage into growth
Appraisals gone wrong can leave employees feeling anxious, rejected and disengaged. Drawing on psychological insights, Srideep Sarkar and Anu Sarkar explain how managers can navigate these moments with care. Learn how to rebuild trust, restore confidence and transform even the toughest performance conversations into catalysts for learning, resilience and growth. Performance appraisals are meant to provide clarity, motivation, and a roadmap for growth. But for many employees, they bring frustration, disappointment, and even self-doubt. This is aptly indicated by a…
Breathe new life into learning with video
Learners crave stimulation and engagement, not repetition. Video can transform dry documents into engaging, memorable experiences, but only when used strategically. Matthew Pierce explains how L&D teams can pinpoint the right text content, craft effective videos, and boost learning retention while building on what already works in existing training programmes. An active brain is closely tied to better memory and sharper cognitive function, and that activity thrives on variety and stimulation. When the mind is fully engaged, learning sticks. But…
Workplace conflict: why we’re trapped in drama and how to stop it
Many of us unknowingly fall into dysfunctional roles that quickly escalate workplace conflict, stall progress and can create unrest during our day. Jane Gunn explores Karpman’s Drama Triangle, its impact on teams, and how professionals can move beyond blame and bad feeling towards empowerment, assertiveness and better outcomes for everyone. If you often find yourself walking on eggshells with a colleague, want to rescue a co-worker who is struggling, or feel you often need to give guidance to others who…
Beyond the badge: Why accreditation is about continuous improvement
From aligning learning outcomes to verification processes, accreditation supports continuous improvement, boosts credibility and ensures impactful, learner-centred programmes that meet industry standards. Donna Ward-Higgs shares insight for practical guidance on designing accredited training that goes beyond compliance and prepares you for accreditation. And it might matter more than you think. As an Approved Accreditation Assessor for EMCC Global (European Mentoring and Coaching Council), and with over a decade of experience designing and delivering accredited training programmes, I’ve seen first hand…
L&D at a crossroads: Innovate like Netflix or fade like Blockbuster
Learning and development teams are facing a turning point. Ravinder Tulsiani explains what needs to change to stay useful and effective. From using smart technology to making learning quicker and easier to access, it is time to move on from the old ways and build something that really works today Learning and Development professionals are facing an existential choice – evolve or become obsolete. Just as Netflix revolutionised entertainment by leveraging AI, data and on-demand content while Blockbuster clung to…
Future-proofing with scenario thinking
What if you encountered a Black Swan, a Grey Rhino or a Silver Lining? Steve Macaulay and David Buchanan show how these powerful metaphors for shocks, slow-burning threats and surprise opportunities can help you prepare for the future, not by predicting it, but by staying adaptable and ready for anything In this article, we explore how to anticipate disruption and turn it into an advantage; build resilience to respond with agility; and align workforce strategy with emerging futures to stay…
Skills awareness: the key ingredient for unlocking success in our future workforce
AI, sustainability and a fast-moving jobs market are reshaping how we work. Emma O’Dell explores why understanding skills, not just job titles, is vital to staying ahead. From reducing bias to building dynamic teams, skills awareness could be the game-changer that UK businesses need to unlock real innovation and growth Published at the start of this year, LinkedIn’s Jobs on the Rise 2025 report revealed the significant changes facing the UK jobs market, as the economic landscape continues to evolve. New job opportunities…
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