Turning learning into actionable behaviour takes more than motivation. Rod Webb explores why so much workplace training fails to deliver change, and how clear goals, supportive cultures, and engaged managers are key to making learning stick. Without action, even the best-designed programmes risk fading into nothing once the training ends. I’ve been exploring the RIA model, which I developed to help people understand what supports that behaviour change: In my first article I looked at the role of Retention in…

Memorable training doesn’t always inspire actual behaviour change. Rod Webb explores the second stage of his RIA model, Inspiration, and explains why relevance, behavioural focus and skilled debriefs are essential. Drawing on real examples, he shows how to move beyond fun for fun’s sake to learning that motivates lasting action. In my last article, I considered the importance of retention from my RIA model: I wrote about the learning journey and the fact that, if people don’t remember the learning,…

Effective training creates change, and that starts with retention. Rod Webb shares why fun, emotion, and a bit of weirdness make learning memorable and sticky. In the first of three articles exploring the RIA model, he explains how to design experiences that help people focus, remember, and do something different. The purpose of all training is change – a change in beliefs perhaps, and certainly a change in behaviours. If we want people to do something differently as a result…