Digitisation brings changes to CSR training
Doug Taylor looks at what the digital age will do to the customer experience.
Category Education and skills
Read MoreDigitisation brings changes to CSR training
#TJwow August webinar teaser: Owen Ferguson on understanding business
Our intrepid webinar host Jo Cook chats to speaker Owen Ferguson about our upcoming #TJwow webinar on understanding business.
Can emotional connection be taught? Pt2
Beth Aarons concludes her piece about the importance of embedding a culture of emotional connection at work.
TJ interviews: LinkedIn’s James Raybould
We get five minutes with LinkedIn’s James Raybould to talk about LinkedIn Learning Pro.
TJ Newsflash: 26 July
Hey you! Yes you. You’re probably doing networking wrong. Someone from Inc said so…
Six interview questions that reveal true leadership potential
Dianna Howell proposes a few odd interview questions that might glean more truth than you think.
Why is customer service training so important?
Flow XO tell us why the quality of your customer service is so important.
Avoiding the pitfalls of accelerated leadership development
We need a new generation of leaders, and here’s how we develop them quickly, says Dr Ines Wichert.
Video learning is coming home!
One lesson from the World Cup is that practice makes perfect, and the same is true for leadership as it is for football, says Martin Baker.
Digital transformation: Why learning needs to catch up
Put digital first – in learning too, says Tess Robinson.
