Talent & Skills

Increasing customer loyalty cubes

Research insights for understanding employee needs

Evgeniya Blyznyuk

Pay is not the only reason employees choose to stay in a role, writes Evgeniya Blyznyuk People professionals regularly face challenges related to employee wellbeing, engagement, retention, and satisfaction with working conditions. To build a healthy workplace, it is important to understand the key needs and desires of staff.  The results of a recent survey by Gradus Research showed that financial security is not the number one priority for a happy life among office workers, as it is commonly believed.…

Ghostbusters

Ghosting in recruitment doesn’t have to be a horror story

Luke Shipley

Luke Shipley on how to keep communication lines firing on all cylinders during the hiring process  Ghosting isn’t the first thing that comes to mind when you think about hiring a new employee, or when speaking to a potential employer. But with the shift to remote and digital-first work over the last few years, the way we recruit and employ people has changed – and with that comes new challenges and workplace trends.  The best way to solve ghosting is…

Diverse Modern Office: Black Businesswoman

How to build a fairer leadership pipeline for everyone 

SarahDanzl

Sarah Danzl discusses how organisations can create more equitable leadership opportunities  Organisations have made some progress in building more representative boards and C-suites, with the latest Women in the Workplace report from McKinsey & Co finding that it’s at the highest level since the report began. Yet, we still have a vacuum at the lower rungs of the career ladder, notably in middle management and director roles. For every 100 men promoted from entry-level to manager, 87 women were promoted…

What's your story? written on paper from a typewriter that is just about in the picture.

How we got here – career starts in L&D

Lior Locher

Anna Svitak and Lior Locher interview each other and share how they developed their careers as learning professionals About Anna Svitak I’m an organisational psychologist and working as a Learning Advisor for Shell as part of its graduate scheme. I’m passionate about creating environments where people are able to thrive and perform. In my free time, I’m a local hub catalyst for the L&D Shakers in Amsterdam bringing people together face-to-face. These are my personal views as a Learning Advisor…

African businesswoman using analytics data

Data deficiency: how inaccurate reporting undermines the UK labour market

Nichola Hay

Nichola Hay explains why capturing workforce data on a wide range of L&D initiatives is an economic necessity It was recently reported that workforce data provided by the Office for National Statistics (ONS) has “a long way to go” when it comes to providing an accurate depiction of the current state of the UK labour market.      With the right data, the Government could identify where the UK’s skills gaps are at present, and where they could appear in future  Part…

Unlock your potential

Unlocking talent in the age of AI  

Gerry Griffin

Gerry Griffin debunks AI myths, explores real-world applications, and highlights its potential for data-driven insights to enhance human potential   The hysteria around AI can make it hard to tell fact from fiction. Listen to the doomsayers and you could be forgiven for thinking your replacement by a machine is both imminent and inevitable. But, once you get beyond the headlines, mostly generated by tech companies clawing back a dip in share price, the truth is markedly different. AI can provide…

Diversity, equity, inclusion DEI

The business case for diversity: from recruitment to retention

Yves Schneuwly

Yves Schneuwly offers practical tips to weave DEI values into every aspect of your employee experience Creating a diverse and inclusive environment at work has a positive impact for many reasons. It contributes to an ethical and equal company culture, but it also brings forth a multitude of additional advantages. A study by McKinsey found that companies whose executive teams are diverse have a 12% higher chance of financial success.   Embed DEI values into your training for staff at all…

Concept of education and success

Bridging the gap with killer communications: a dive into why you should be ‘selling’ your learning offer

Kerry Jary

Kerry Jary looks at why you can build it, but they might not come and the importance of more than just creating great training In today’s dynamic business world, the phrase “knowledge is power” couldn’t be more relevant. As businesses strive to stay ahead of the curve, investing in employee learning has emerged as a critical strategy for success. But here’s the kicker: it’s not just about offering learning opportunities; it’s about selling them to your employees.   First off, let’s…

Asian woman work from home during using laptop for teleconference with her team

Reimagining our working life with choice, learning and balance

Laura Probert

Laura Probert looks at achieving truly flexible working and learning, and how she’s already done it In an era where the conventional boundaries of office and classroom have dissolved into the digital landscape, the pursuit of truly flexible working and learning seems like the Holy Grail for contemporary organisations. Yet achieving flexibility isn’t the endpoint but a path that requires constant evolution, experimentation, and a willingness to embrace trial and error. HR professionals are realising that time and productivity are…

"STRATEGY" written in the style of a blue print design.

The strategic L&D blueprint: leveraging LearnOps for competitive advantage

Ryan Austin

Ryan Austin does a deep dive into the transformative potential of LearnOps as an approach to aligning L&D with organisational strategy in this epic feature In today’s evolving business landscape, aligning learning and development (L&D) with organisational strategy is essential. To achieve this alignment, L&D professionals must embark on a strategic journey articulated through several critical steps, encompassing the adoption of a Learning Operations (LearnOps) approach: a framework that optimises learning operations to drive business outcomes. A proactive stance is…