People Managers

rude angry female boss executive is dissatisfied irritated by employees, scream at them, incompetent workers. in modern office

How to avoid a workplace at war: Transforming conflict into collaboration

Carole Gaskell

Workplace rows? They don’t have to end in tears (or tribunals). With the right nudge from learning and development, leaders can turn tension into teamwork. Carole Gaskell shares actionable insights to help your organisation swap awkward silences for honest chats, and build a culture where conflict fuels connection, not chaos  Conflict at work is inevitable, but left unmanaged, it can become one of the most costly, draining, and disruptive forces in any organisation. According to the CIPD Good Work Index…

Palm hand blocking and divide between Man and woman wooden figure for resolving conflict and mediate management concept.

5 practical strategies for effective conflict resolution in the workplace

Simon Phillips

Conflict is part of working life, but unresolved tensions can derail even the best teams and impact working life. Simon Phillips shares a practical, people-first approach to transforming conflict into progress, grounded in leadership insights, lived experience and proven impact. Clear, calm and collaborative – this is culture work that sticks Conflict at work is inevitable. Having worked with CEOs and leadership teams across many sectors, dealing with some of the toughest challenges they’ve ever faced, I’ve witnessed how unresolved…

3d illustration of a colorful metallic bar chart showing growth on a spreadsheet

From formulas to finals, how Excel competitions boost real-world skills

Lara Holding-Jones

Do you think Excel is just for number crunching? Think again. Lara Holding-Jones dives into the competitive world of Excel E-Sports—yes, it’s a thing—and shows how this global competition is fuelling serious skills development, community connection and a lot of unexpected fun for your next L&D power move Yes, you read that right. E-Sports. Competitions in Excel. The annual Microsoft Excel World Championship (MEWC). Every month, hundreds of competitors tackle different Excel challenges, hoping to earn their place in the…

Hand arranging wooden blocks with competence concept icons, symbolizing skills, growth, and success in business and personal development.

The future of work: Modernising job architectures and why skills alone aren’t enough 

Ben Satchwell

🧩 Jobs, skills, capabilities – how do they fit together? In today’s fast-changing world, static job roles no longer cut it. Skills matter, but without structure, they’re meaningless.  💡 Ben Satchwell explores why the future of work isn’t about replacing jobs with skills, but blending them with capabilities to create agile organisations 🚀  Traditional job architectures are broken. They were built for a different era – one where careers were linear, jobs stayed static and the skills required for success didn’t change much over…

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L&D isn’t broken. The way we work is.

Partner Content

✨ From firefighting to accusations of being a cost centre. You’re not the problem — the system is ✨ In this punchy partner piece, we introduce the People Impact Loop™: a strategic shift that puts marketing, design and business alignment at the heart of L&D — and proves impact from day one You’ve built the platform. Curated the content. Launched the campaign. And still… silence. Low engagement. Vague outcomes. Stakeholders giving you that look that says, “What exactly do you…

Female Business Coach for Company Management Explains How to Train your Team Efficiently in a Workshop Inside Creative Office. Woman Trainer Writing on Whiteboard and Training Interactive Employees

Why a coach’s commitment isn’t enough: The truth about organisational coaching 

Clare Norman

🚦 A coach’s commitment alone won’t drive success. 🏎️ Just like in F1, peak performance demands full engagement from every player – the individual, the coach and the organisation.  🏁 Clare Norman unpacks why coaching only delivers real results when everyone is ‘all-in’ – and what it takes to cross the finish line 🍾  Picture this: a Formula One driver sits in a multi-million dollar racing car, ready to push the limits of human performance. Behind the scenes, in the past, his performance coach has…

Young man engaged in customer service while using a headset and working on a computer

Blending human and machine: Equipping employees with the right skills for AI collaboration 

Jeremy Campbell

🤖 AI is transforming workplaces – but human skills are still the game-changer! To thrive in an AI-driven world, employees need creativity, empathy and adaptability.  ✨ Jeremy Campbell explores how to future-proof your workforce by blending human ingenuity with machine efficiency. Ready to unlock AI’s full potential? 🔑  Artificial intelligence (AI) is reshaping the modern workplace, automating tasks and enhancing productivity like never before. But for AI to truly shine, it needs human qualities – empathy, creativity and ethical decision-making…

Diverse Team Working Together in a Modern Office

Embracing cultural humility: A dynamic shift in leadership 

Lesley Aitcheson

🌍 Cultural competence is out – cultural humility is in! True inclusive leadership isn’t about mastering diversity but embracing lifelong learning.  💡 Dr Lesley Aitcheson explores how shifting to cultural humility fosters respect, trust and meaningful connections in today’s workplaces. 🚀 Lead with humility, thrive with diversity!  In today’s interconnected and dynamic workplaces, the ability to navigate cultural differences is a critical skill for leaders and a key element in modelling an appreciation of diversity. Historically, the concept of ‘cultural competence’ has been widely promoted…

Human resource management fosters employee well-being and productivity.

One in four UK workers plan to quit in 2025: Learning is your retention strategy

Aisling MacNamara

📉 Retention crisis ahead! With hiring costs soaring and UK workers quitting at record rates, businesses can’t afford to lose talent.   💡 Aisling MacNamara reveals how investing in learning and development keeps employees engaged, fuels career growth and boosts retention. 🚀 Future-proofing your workforce starts with L&D!  According to new data from Personio, nearly half of workers (48%) plan to quit their jobs in 2025. This poses difficulties for UK companies, as the estimated cost of replacing an employee starts at 30% of an…

A conceptual image with a robot icon among human figures. Artificial intelligence and automation in the workplace concept.

Beyond content: How AI can support, not replace, human learning

Colin Smith

💻 Corporate learning embraced digital transformation, but many learners feel disconnected. As learning technology’s shortcomings become clear, AI emerges as a potential game-changer. Colin Smith explores how AI tutors can enhance—not replace—human-led learning. 👨🏽‍💻 This can offer a future where technology supports engagement, personalisation, and real impact for workplace learning. In recent years, we’ve witnessed a wave of innovation in corporate learning. The rapid adoption of digital delivery of learning brought significant shifts. We saw a move away from in-person,…