HR Professionals
Workslop and the illusion of progress in the age of AI
Rushing AI into workflows can produce polished ‘workslop’ that masks shallow thinking, wastes time and erodes trust. Jenna Tiffany sets out a human-centred antidote: start with purpose, define boundaries, train people and tools, make human review non-negotiable, and reward outcomes over output so organisations keep judgment, culture and quality intact. In today’s workplace, many organisations are effectively handing their keys to a stranger by deploying artificial intelligence (AI) tools without a clear strategy. In doing so, they may believe they’re…
Winning buy-in: Why L&D leaders need sharper communication
L&D leaders face budgets, hybrid distraction and sceptical audiences, so influencing matters more than ever. Isobel Rimmer argues presentation and communication skills are a strategic capability for every leader, not just sales. She shares tools, from audience outcomes to an ABCD structure and storytelling, to build confidence and win buy-in. It’s tough being a leader in learning and development, and it’s getting tougher. How do you influence sponsors to fund development when budgets are squeezed? Persuade employees to embrace training,…
Why competency frameworks hit a ceiling for development
Ben Satchwell explains why competency frameworks can support development only within the boundaries of current role performance, because they were built for assurance and consistency. Ben contrasts this with capability frameworks, designed for future readiness, and argue the strongest approach is to connect both: competencies evidence mastery, capabilities guide growth. This is the second article in a three-part series examining the evolving relationship between competence and capability frameworks – and how each supports performance, development and strategy. Part one was…
When leaders look away and employees push back, L&D can be the bridge
In organisations with constant transformation, change stalls when employees resist and leaders disengage. This article shows how L&D can interpret pushback as information, rebuild leadership visibility, create listening loops, align learning to purpose, and reinforce new habits so change sticks in daily work. Anne Katrine Carlsson Sejr shows us how. In most organisations today, transformation is the norm rather than the exception. New systems, new organisational designs, new strategies. Yet too often, transformation efforts stall because the people expected to…
Purposeful leadership: The mindset and the skillset shift L&D needs to back
Nicola Pye argues that purpose only delivers results when leaders practise it daily, not just talk about it. Drawing on research and frameworks, she shows how to build the capabilities behind clarity, connection and energy, avoid the “purpose paradox,” and embed purpose into performance, coaching and succession for sustainable impact. Purpose is more than a statement on the wall. It’s a spark that, with the right practice, fuels clarity, connection and energy in leadership. For L&D, the challenge is clear:…
Does reaching the top of the corporate ladder really bring happiness in 2026?
Rochelle Trow argues that today’s senior roles sit at the centre of global turbulence, where pressure rarely eases and success no longer guarantees fulfilment. Drawing on research from WEF, Gallup and Deloitte, she explores cognitive load, organisational strain and why leadership development must build inner steadiness, not just outward skills. For decades, the message was simple: work hard, climb high, and life will feel better when you get there. Influence, control, reward. Success was expected to bring happiness. But in…
From vanity metrics to business impact: How L&D can prove its value
If you’re feeling the pressure to prove L&D’s value, you’re in good company. Synergy Learning shares a practical approach to proving impact in business terms. See just how to begin with organisational goals, baseline the right data, choose credible evaluation models, and decide when training isn’t the answer for everything. As we go into the new year, are you feeling mounting pressure to prove the value of learning and development in your organisation? While tracking course completions and training hours…
Stop calling everything a skill
Ben Satchwell argues that muddled language is undermining people frameworks, HR systems and L&D credibility, especially as skills data becomes machine-readable. Ben clarifies the building blocks from knowledge to behaviour, explains why competencies evidence individual performance while capabilities describe systemic potential, and shows how aligning both creates readiness without duplication. This article is the first in a three-part series exploring how organisations can clarify, connect and modernise their use of competence, capability and skills frameworks. There’s a quiet crisis of…
DEI in 2026: From ambition to action and compliance to competitive advantage
DEI in the UK is shifting from policy to practice. Sandi Wassmer argues that in 2026 inclusion will be built into organisational infrastructure. Leaders will be held accountable and employee experience prioritised over optics. Psychological safety and robust data will guide action, proving inclusion’s impact on performance, retention and resilience. Diversity, Equity and Inclusion (DEI) has come a long way in the UK since the advent of the Equality Act in 2010, and the past few years have seen changes…
Contribution without collapse: Unlocking unique impact beyond job titles
Drawing on two Make Your Brain Work Podcast episodes, applied neuroscience expert Amy Brann and medical doctor Dr Jessie Gulsin unpack why contribution boosts motivation yet can become risky when fused with your identity. The piece offers practical tips for L&D to build sustainable engagement, resilience and wellbeing without burnout. In many organisations, contribution and identity have become tightly intertwined. We are encouraged to “bring our whole selves to work” yet quietly warned not to burn out. Two recent podcasts,…
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