Opinion
Skills, not job titles: Rethinking workforce strategy in the AI age
AI is accelerating change, but so many organisations are still built for stability, not speed. Toby Hough argues that shifting from job titles to a skills-first operating models helps businesses see capability, redeploy talent and retain people. With AI powering skills visibility and managers enabling growth, organisations can adapt faster. AI is reshaping work at speed. New tools are emerging regularly, automating tasks, augmenting decisions and changing what “good” looks like at every level. However, while technology is evolving quickly,…
Faster hiring or better hiring? Finding the human balance with AI
As artificial intelligence reshapes Talent Acquisition, organisations are gaining speed, scale and consistency across screening, scheduling and candidate engagement. Yet automation can amplify bias, erode trust and weaken human connection. Kavneet Kaur explores where AI delivers value, where it falls short, and how recruiters can protect fairness, empathy and judgment. The landscape of Talent Acquisition is undergoing a significant transformation, driven by the rapid adoption of Artificial Intelligence (AI). What was once a largely manual and relationship-driven function is now…
The real secret to business success is your team
A motivated team doesn’t happen by accident. It takes leaders who practise empathy, build trust, invite different perspectives, and spot when people need support to recharge. In this article, Dalip Jaggi explains how personalising relationships and investing in growth creates a healthier culture, stronger collaboration, and creates lasting business success. What do you think is the secret to running a successful business? When asked this question, most people jump straight to things like “high-quality products” or “great customer service.” Although…
The skills crisis is a funding crisis
Jeni Burckart argues the skills crisis is not motivation but money: workers expect massive skill shifts by 2030, yet many pay out of pocket or skip training entirely. She explains why ‘figure it out yourself’ fails, and how upfront employer-funded pathways, apprenticeships and micro-credentials boost retention and promotions dramatically today. The World Economic Forum’s Jobs Report projects that 39% of workers’ core skills will need to change by 2030. Workers see this coming and want to develop those skills, but…
Are we ready to prove L&D’s impact?
The TJ Readiness Index survey is a quick, practical way to see what’s helping, and what’s getting in the way, of evidence-led progress in L&D. If you want the background and detail, it’s all in the TJ L&D Influence Report 2026. For you personally, it’s a fast reflection tool. In a few minutes, you’ll sense-check your current reality across access to decision-makers, usable data, permission to run tests, and the support needed to implement and scale what works. It can…
Polycrisis mode: Why L&D needs an operating system, not a wish list
In time defined by AI, uncertainty and shifting norms, Phil Reddall argues L&D must stop reacting and start navigating. Using the Global Sentiment Survey and a Learning Operations mindset, he shows how data, business alignment and clear pillars help teams measure maturity, break silos and stay useful, today and beyond. “It’s time to draw our own map.” Don Taylor’s line from the Global Sentiment Survey (GSS 2026) has stayed with me because it captures something important about the moment we’re…
Compliance, sales, leadership: Where AI makes learning sense
AI is no longer a future-facing experiment for top L&D teams. In this article, RK Prasad explores how smart use of AI can shorten development cycles, tailor learning to different roles, and give employees rapid, in-work support. Done well, it strengthens human judgement, improves reporting, and helps organisations keep pace. Markets shift faster than training calendars. New regulations emerge mid-year. Products evolve quarterly. Skills become outdated almost as soon as they are learned. Yet many L&D teams are still expected…
Women’s voices are being targeted online and event platforms must respond
Women-led online events linked to International Women’s Day were reported to have been disrupted with explicit content and coordinated interference. The abhorrent incidents have sparked calls for stronger platform safeguards and a renewed focus on practical event security, raising wider questions about safety, visibility and participation in professional digital spaces. Online events are now a normal part of working life, but recent attacks on women-led sessions are a reminder that digital participation is still not equally safe for everyone. A…
How can culture gaps in the workplace be turned into strengths?
Anna Flynn explains why commercial and technical teams often pull in different directions, and how growing tech businesses can build shared purpose without flattening diversity. She explores culture, structured communication and meaningful recognition, showing how better alignment reduces friction, improves retention and strengthens delivery, efficiency and employer brand over time. “Variety is the spice of life” may be a cliché, but it rings true in the modern workplace. Organisations are powered by individuals with varied personalities, experiences, and areas of…
Building the bridge between competence and capability
Ben Satchwell explains how organisations can integrate competency and capability frameworks, avoiding duplication by clarifying where each operates. Ben shows just why levels mean different things, position skills taxonomies are the connecting layer for digital interoperability, and outlines practical ways to embed both lenses across performance, learning and workforce planning. This final piece in the three-part series brings the two frameworks together – showing how to integrate assurance and development into one coherent system. Part one was about improving our…
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