Features

Business people brainstorming and chatting at workplace office

After the implosion: 9 ways to rebuild employee trust after a crisis

David Ross

Rebuilding workforce trust is challenging but achievable through proactive leadership and genuine engagement: learn how with these tips from David Ross  These feel like increasingly tense times. Terms like ‘permacrisis’ have gained greater visibility as the world faces conflicts in Ukraine and Gaza, global existential challenges including climate change and AI, and a litany of other significant, interconnected economic, social and environmental problems whose lack of resolution has not inspired great confidence.    Trust is critical. Trust is such an importance currency…

Woman opposite AI. The concept of confrontation between humanity and artificial intelligence

Best of both worlds: Leveraging AI and humans for coaching at scale 

Andy Chandler

The future of coaching rests with those who can successfully blend artificial and human intelligence. Andy Chandler and Sam Isaacson explain  For several years now, the demand for coaching within organisations has been rising, with increasing expectations for personalised employee development experiences. As a predominantly non-directive discipline, coaching is more personalised than most learning and development (L&D) offerings, but the ability to harness the power of high-quality coaching from the ‘few’ to the ‘many’ is a challenge.    The emotional intelligence activated…

African businessman and digital brain icon and connection circuit, AI hologram

10 ways understanding the brain helps us in business 

Dr Lynda Shaw

Uncover how the brain fuels business success and try these actionable strategies to enhance leadership and productivity from Dr Lynda Shaw Astute business leaders are tapping into neuroscience to gain deeper insights into the behaviour, thoughts, habits and ideas that influence themselves, their employees and their clients. By taking into account the brain/behaviour axis, these leaders understand that our brain alters our behaviour and vice versa, thereby giving them an edge over competitors, and holding the key to greater success…

Lack of confidence - a metaphor showing human struggle with Lack of confidence. Resigned and exhausted person chained to Lack of confidence. Depressed by a continuous struggle,3d illustration

Unlocking potential: The power of believing in your team

Julie Smith

Don’t know what to say to someone struggling with confidence? We have four effective practices! Julie Smith dives into the topic Confidence plays a crucial role in personal growth, career success, and overall wellbeing. But it can be like a roller coaster with ups and downs throughout our lives. Even the most capable and experienced can find themselves grappling with self-doubt from time to time. If we keep pushing ourselves eventually it becomes less scary As a manager, knowing how…

Group of people connected by network. Generative AI.

Fostering connection: The antidote to workplace loneliness

Thom Dennis

A lack of connection at work has impact both for the organisation and the individual. Thom Dennis explores this and shares ways to improve A paradox has emerged in today’s fast-paced, technology-driven work environment: increased connectivity often leads to a sense of disconnection. Social media was supposed to bring us closer together, but it seems we’ve never felt so alone. Collecting ‘friends’ and followers has become a ploy that keeps us engrossed in our technology, yet lost without genuine connection.…

Serious self confident brunette young Asian woman raises hand up and shows demonstrates strength looks like strong powerful bodybuilder dressed in casual turtleneck isolated over yellow background

Embracing a strengths-based development approach 

Steve Macaulay

Do you focus on faults or strengths? One approach can help improve engagement and productivity – Steve Macaulay and Sarah Cook report When a mistake or problem arises, how do you and your organisation typically react? A common response is what we would call the “dumping a pile of bricks” approach: coming down hard on the individual responsible, focusing intensely on the weakness or difficulty, and pouring resources into solving the problem.  Employees who use their strengths daily are six…

AI

Am I being AI-washed?

Helen Marshall

Are you being misled by AI claims? Helen Marshall delves into the concept of AI-washing and its implications  With the rise of AI-powered solutions it’s more important than ever to adopt a critical thinking approach. In mid-May, OpenAI released a new and updated version of ChatGPT: ChatGPT-40. It offered things like conversational audio responses, better image recognition, and more human-like qualities akin to a coach. Less than 24 hours after its release, a number of well-known learning technology products started…

Workplace Wellbeing Strategy

The direct impact on your people’s mental health and performance with a strategic wellbeing strategy

Petra Velzeboer

Wellbeing strategies beyond benefits and gimmicks, creating impact through behaviour and culture – from Petra Velzeboer A wellbeing strategy may be filled with vision and action plans but unless it’s brought to life through behaviours, habits and culture, it’s just a dusty document sitting in the cloud. Firstly, if you want your wellbeing strategy to directly impact your people’s mental health and performance, you’ve got to align it with your business objectives. So often, these are vastly separate conversations but…

World, tablet and overlay with a business black woman using an ai or ux interface to access the metaverse of data. Digital, future and information with a global network working on a 3d hologram

Harnessing the power of AI: A practical organisational guide

Steve Macaulay

Explore practical strategies for integrating AI into learning initiatives, empowering both learners and L&D professionals. Steve Macaulay and Sarah Cook provide expert insights for success The use of artificial intelligence (AI) in the workplace is rapidly gaining traction and little wonder that L&D is adopting the opportunities it presents. As the use of AI in the workplace is increasing, L&D and HR need to be very aware of the pragmatic considerations of introducing AI into the organisation to leverage AI…

Lawyer woman reading and checking legal agreement of business contract to typing data on laptop

Will the end of non-competes spell the end of training and development? 

Marie Unger

Changes to restrictive clauses could reshape employee development, leaving L&D concerned about potential budget cuts. Marie Unger delves into the potential impacts of evolving non-compete agreements on workforce investment and growth  Non-competes – a type of ‘restrictive clause’ in employees’ contracts to stop them working for a competitor for a specified period after leaving their current organisation – are in the news. In the wake of the United States Federal Trade Commission’s ruling to eliminate non-compete agreements for most roles,…