Doug Stephen

Doug Stephen

Practice makes profitable: How immersive AI roleplay drives productivity, ROI and lasting skill transfer

AI processes customer feedback and reviews to provide insights, sentiment analysis, and suggestions for service improvement and better user experience Vouch

Most training fails because learners do not practise enough to turn insight into habit. Doug Stephen explains how immersive, AI-mediated roleplay enables realistic, psychologically safe repetition with immediate feedback, spaced over time and tied to business metrics. The result is…