Learning technology should capture people’s informal interaction, says report

A joint whitepaper from Docebo and Aberdeen Group highlights the future of learning.

Docebo has just released a report that shows organisations want a learning solution that captures learning that may already be taking place informally – on the job, through coaching and mentoring and through social connections and knowledge sharing.

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The new study by the Aberdeen Group revealed that business leaders/HR executives are dissatisfied with traditional and formal learning solutions and that they would prefer an option to include learning technology that focuses on the informal settings. The research is included in a joint whitepaper with Docebo, entitled: The new 70:20:10 – the changing face of learning.

Claudio ErbaDocebo’s CEO, said: “In the last five years, the learning functions of many organisations have undergone a transformation. Wearable devices, gamification techniques and socially-enabled technologies are being used to help employees find and connect with internal experts – enabling many organizations to think about learning through a more connected and participative process.

“This report highlights the pivotal role that technology is playing in the shift towards the use of user-generated content, and its importance in capturing and sharing valuable institutional knowledge.”

The whitepaper reveals what high performing organisations are looking for in learning technology. The research shows: twenty-four per cent of organisations are appealing to diverse learning styles by planning to adopt new learning delivery modalities – such as online and/or mobile and organisations plan to increase learning spend by 87 per cent over the next two years. It also fond that the best-in-class” organisations are 78 per cent more likely than others to utilise user-generated content for learning and are five times more likely than others to utilise a social LMS.

The second section of the paper takes a close look at how organisations can implement a technology solution that addresses the 70:20:10 learning model. In particular, it explores how providing a comprehensive ‘ecosystem’ around the LMS enables organisations to facilitate informal, experiential learning (the 70 per cent of the 70:20:10 learning model), facilitate coaching, mentoring and social learning (the 20 per cent) and organise, distribute and track formal, structured courses (the 10 per cent, that is, the LMS).

The paper also offers four ways to ensure the success of informal and social learning initiatives. In particular it discusses the issues of how to know if social and informal learning programmes are gaining traction within the organisation, identifying who is contributing most to creating new learning assets and whether the organisation’s top experts are being engaged.

The whitepaper can be downloaded for free at http://bit.ly/1GX0WbK  

Debbie Carter

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